Scott Brown Email and Phone Number

An IT Professional with a talent of communicating ideas & processes to all Audiences My career started in B2B Sales. I worked for 18+ years in the Packaging industry selling to industrial clients where my successes led upward to a Sales Manager position. This experience enabled me to develop communication, leadership & time management skills as well as an ability to build rapport with people. These qualities have assisted me to have a successful career in the IT field.I completed the Network Design, Engineering & Administration program at Conestoga College.I also obtained my A+ & Network+ Certifications. My IT career began at Sun Life Financial as a Data Centre (DC) Technician, I played a key role in ensuring that IT projects & duties were completed successfully, accurately, on time & budget•All facets of activities that are required in a physical DC.I progressed into the role of Windows System Analyst with the WinTel Server Team. After completing Operational Tasks including Incident & Requests Teams (including after hours On Call (24/7 & 365 Team), I've become a trusted Resource, being tasked & completing IT Projects. I've recently been promoted to Senior Windows Analyst and become responsible for Operational Intake & ServiceNow. These disciplines require constant communication in a professional manner with various Teams & Businesses within SLF.I want to continue my upward trendSpecialties: • System (Software) Upgrades • Troubleshooting & Problem Solving • Network Configurations• Mentoring, Support & Training • LAN Troubleshooting • Server Clustering (Multi Node Clustering)• Windows XP, 7 & 10 • TCP/IP Protocols • IP & DHCP Configuration• MS Server 2003. ‘08 (R2),‘12R2 & 2016 • Network Files Shares (DFS) • File sharing (Migrations & FTP)• MS Office • VMware vSphere (5.5 & above)• HP Service Centre • HP Asset Manager • ServiceNow (Request/Task software) • Remote software (RDP) • Change Management (Creation, Presenting & Tracking) of Change Tickets.