Scott Bryson Email & Phone Number

Glasgow, Gb

Receiving briefing information from the dispatch function for all scheduled tasks. Travelling to client sites across the central belt of Scotland and islands to provide engineering support and first response to resolve issues or interruptions on retail point of sale equipment.Perform trouble-shooting via detailed analysis of hardware, software or network issues using diagnostic tools and return self-serve check-out equipment to normal service. Providing detailed debriefing reports and actively informing customers of all performed activities.Complete scheduled preventative maintenance procedures while at client sites to minimise disruption. Clean, adjust or repair mechanical components and configure installation of software.Installation and replacement of hand-held devices for retail store associates, confirming functionality and connection to network and mobile ticket printing equipment.Providing technical support to back-office printing equipment, checking paper transport, clearing jams and replacing fusers.

Motherwell, Scotland, United Kingdom

Providing first response and technical support to resolve issues on manual processes, mechanical systems, tools and electrical test equipment in production cells.Developed production processes on laser marking and laser trimming equipment and controlled work instructions to comply with product design requirements. Analysed problems to root cause and documented corrective actions. Mentored and coached production staff. Liaised closely with design engineering to introduce new product platform to the market.

Nanjing, Jiangsu, China

Co-ordinated transfer of a production line from Scotland to Nanjing, China. Logged and identified production capital equipment and inventory. Managed equipment sub-contractors in UK and China. Installed and ramped up production of capital equipment in China. Co-ordinated small production team to transfer knowledge and expertise to trainee production operators in China. Mentored, trained and shared knowledge with production engineers and technicians in China then provided ongoing technical support.

Brno, South Moravia, Czechia

My experience and knowledge of automated soldering was identified to appraise a single point soldering system within an automated production line. During the improvement program I optimised the soldering process parameters and equipment set-up using Six Sigma techniques to increase yield by 30%.

National Certificate, Electrical And Electronics Engineering

Higher National Certificate, Electrical And Electronics Engineering