MBT is a retailer that produces physiological/toning shoes to help posture and movement; they are a high-end shoe product, with many retail outlets across the UK as well as UK/IRE wholesale/concession accounts. Building key relationships with Key accounts including Harrods, John Lewis PLC, Amazon and QVCMaintain SOR strategy in John Lewis - including maintaining stock levels, stock movement, range planning and reporting to Strategic manager on sales weeklyManage stock takes and reconciling stock data to ensure right levels of stock are maintained.Managing UK and Ireland customers' accounts ensuring delivery schedules were met and order book for upcoming season is maintained and fulfilled to ensure range into stores maximised sell through.Ensuring Stores/Retailers shipments were on schedule, following delivery requirements to ensure seasonal and trend led selling periods are optimised and of course ranges for maximum visual impact and comprehensive customer choiceWith the assistance of the buyer Co-ordinating stock control, stock level monitoring and effectively removing non-performing ranges/stylesConstant liaison between shop floor and retailers to meet customer requirements and give satisfactory service.Liaising with Head office in Switzerland to troubleshoot inventory problems. Working closely with other departments to solve problems within processes & systemsCovered managerial responsibilies when manager was awayDealing with customer service issues, warranty, and replacements.

Hillsong is a non-for profit organization producing music throughout Australia and worldwide, with he profits t goes straight back into the community to help the less fortunate.Load all orders efficiently and accurately on the systemAssisted with the receipt and payment of orders in time to achieve deadlinesProducing sales reports weekly for the director, accurately recording sales growth Dealt with all customer queries, orders and payment enquiries professionally and in a timely manner - provided excellent services for the retailers.Attended store visits with the Area manager as required. Maintained order nook and outstanding debt for nominated accounts to meet the company's objectives.Communicated customer requirements to internal departments Planned new employee training including policies, training on systems and emailsManaged inventory catalogue on the system. Produced weekly newsletters to send worldwide Maintained companies website - making it an effective tool to the business Working on KPI's with manager for the team.

Hillsong is a non-for profit organization producing music throughout Australia and worldwide, with he profits t goes straight back into the community to help the less fortunate.Devising and maintaining office systems Booking rooms and conference facilities Attended meeting, taking minutes and keeping notes Managing budgets Liaising with staff in other departments Ordering and maintaining stationary and equipment supplies Sorting and distributing post and organizing sending post Organizing and storing paper-work, documents Maintain databases and registrationsMaintained phone system - assisting where possible