Scott Burdick

Scott Burdick Email and Phone Number

Director of Professional Services and Customer Success @ SOFTRAX - The #1 revenue management software
canton, massachusetts, united states
Scott Burdick's Location
Greater Tampa Bay Area, United States
Scott Burdick's Contact Details
About Scott Burdick

Scott Burdick is a Director of Professional Services and Customer Success at SOFTRAX - The #1 revenue management software. He possess expertise in professional services, revenue recognition, software implementation, saas, financial accounting and 21 more skills. Colleagues describe him as "I worked with Scott for several years at Softrax Corporation/AFS Financial Solutions. Scott is a top notch project management and implementation consulting resource. Scott was very well respected by the organization and more importantly by the customers that he helped to manage and implement. His ability to become a product expert and understand how the solutions could be optimally deployed to meet a customer's business needs was outstanding. He is a tireless worker that… Show more" and "Scott worked with us on the implementation of Softrax and has remained a valuable partner from the first day of planning through today. He knows his stuff and in the few instances where he was not absolutely certain about an issue he was quick to find/confirm the solution with colleagues or using a test environment simulation. There were certain portions of our business that presented challenges for Softrax but Scott was always pleased to help investigate and test creative solutions… Show more"

Scott Burdick's Current Company Details
SOFTRAX - The #1 revenue management software

Softrax - The #1 Revenue Management Software

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Director of Professional Services and Customer Success
canton, massachusetts, united states
Website:
softrax.com
Employees:
47
Scott Burdick Work Experience Details
  • Softrax - The #1 Revenue Management Software
    Director Of Professional Services And Customer Success
    Softrax - The #1 Revenue Management Software Jan 2022 - Present
    Tampa, Florida, United States
    Lead professional services and customer success teams during implementation and post go-live of ASC 606 / IFRS 15 revenue management and billing software solution solutions. Oversee and determine key strategic direction and objectives of the professional services and customer support departments.
  • Softrax - The #1 Revenue Management Software
    Senior Sales Engineer
    Softrax - The #1 Revenue Management Software Jan 2021 - Dec 2021
    Tampa, Florida, United States
    Manage pre-sales efforts to gather prospect use cases, prepare for, and conduct software demonstrations. Gather and institutionalize existing business requirements into design specifications documents to be followed during the software implementation. Prepare technical specification documentation for system integrations, data migrations, and reporting solutions. Interact with development and product management resources during identification of application gaps or customization requirements to improve customer satisfaction
  • Softrax - The #1 Revenue Management Software
    Senior Software Solution Implementation Architect
    Softrax - The #1 Revenue Management Software Jan 2006 - Dec 2020
    Tampa, Florida, United States
    ASC 606 / IFRS 15 revenue management solutionsLead domestic and international implementation teams across varied client profile from small companies with <$100 million revenue under management to publicly traded companies with $1 billion + revenue under management. Manage pre-sales efforts to gather prospect use cases, prepare for and conduct software demonstration. Primary Resource for conducting internal application training and SME on ASC606 / IFRS 15 guidance with QA, Support, and pre-sales teamsGather and institutionalize existing business requirements into design specifications documents to be followed during an implementation. Direct business process review assessment, application design, use case development, user acceptance testing, parallel processing, go-live and post go-live activities. consulting with software development resources to document and design custom application solutions to solve customer requirements not handled by core functionalityBilling solutionsLead domestic and international implementation teams deploying software solutions for customers with requirements in the areas of subscription billing, milestone billing, transactional billing, renewals processing, and sales order management
  • Time Warner Cable
    Finance/Accounting
    Time Warner Cable Jan 2004 - Jan 2006
  • Ibm Global Business Services
    Sox Auditor
    Ibm Global Business Services Jan 2003 - Dec 2004

Scott Burdick Skills

Professional Services Revenue Recognition Software Implementation Saas Financial Accounting Project Management Erp Business Intelligence Financial Reporting Business Analysis Financial Analysis Software Project Management Invoicing Project Planning Requirements Analysis Crystal Reports Erp Implementations Softrax Analytics Account Reconciliation Data Warehousing Microsoft Excel General Ledger Strategic Planning Microsoft Sql Server Business Requirements

Frequently Asked Questions about Scott Burdick

What company does Scott Burdick work for?

Scott Burdick works for Softrax - The #1 Revenue Management Software

What is Scott Burdick's role at the current company?

Scott Burdick's current role is Director of Professional Services and Customer Success.

What is Scott Burdick's email address?

Scott Burdick's email address is al****@****hoo.com

What is Scott Burdick's direct phone number?

Scott Burdick's direct phone number is +160772*****

What skills is Scott Burdick known for?

Scott Burdick has skills like Professional Services, Revenue Recognition, Software Implementation, Saas, Financial Accounting, Project Management, Erp, Business Intelligence, Financial Reporting, Business Analysis, Financial Analysis, Software Project Management.

Who are Scott Burdick's colleagues?

Scott Burdick's colleagues are Sarah Saunders, Kevin Moore, Mike Miele, David Milligan, Clare Leonard, Keith Stevens, Jeff De Andrade.

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