Scott Carr Email & Phone Number

• Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results.
• Follows the weekly Playbook process to develop and prioritize action plans with timely follow up.
• Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.
• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey… Show more
• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments.
• Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards.

Temecula, CA

Accountable for driving customer service to achieve profitable sales growth by leading and engaging store teams and driving associate development. In addition, I am responsible for executing talent stratagies, operational processes, total store scheduling and online sales initiatives. Owns the inventory management process and execution. Oversees all cash.

Provide disciplined leadership including setting clear expectations and holding the team and self accountable for results. Follow the Playbook and the Weekly Walk processes to develop and prioritize action plans with timely follow up. Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim.

Corona, CA

Coordinated & oversaw retail sales for all retail locations, trade shows & county fairs. Maintained high profit margins. Managed 80 employees. Designed merchandise displays for retail locations & all trade shows.