• Develop and maintain client executive relationships; define strategy to grow relationships across organization, increasing share of wallet• Responsibility for customer P&L, to meet and exceed annual revenue and profitability growth targets• Proactively create technical and custom solutions, influencing customer growth and market penetration• Enable all phases of the sales process; articulate approach to account sales strategy, planning and execution

• Through acquisition of CTS EMS. • Global strategic account management, developing and driving organic growth through strategic customer roadmaps• Interim Business Unit Manager roles, supporting large customer transfers• Contract reviews and negotiations, contract compliance management in support of customer satisfaction, while managing scope change• Presentations, to internal and external senior management, including account reviews, account strategic roadmaps, and continuous improvement efforts • Process improvement initiatives, including customer forecast optimization and implementation of global KANBAN agreements

• Responsible for three new strategic customers, all seeing growth into top five account status within first two years of relationship.• Instrumental in coordinating 100% year over year sales growth for strategic customers on three separate occasions • Coordinated emergency customer transfers, due to natural disaster• Leveraged China customer transfers, initially for cost reductions, into new business development opportunities, creating a China for China revenue streams

• Customer project & team leader; responsible for: internal Program Management team coordination and communication, material liability issues, new product introductions, on time delivery, quality, cost initiatives, and account P&L• Evaluated through customer scorecard metrics: availability, flexibility, responsiveness, organization, delivery, quality, service, profit, and accounts receivable