Highly motivated leader with 25+ years of success in sales management and sales, delivering exceptional customer experience, and coaching and developing high performing teams to exceed performance and customer service goals while working with affluent clients and hi-value businesses; Consistently identify, develop and implement strategies allowing for successful improvement of customer relationships and growth.Skills & Expertise: Leadership, Coaching/Development, Enhancing Sales Productivity, Business Development, Strategic Planning, Analytical/Critical Thinking, Operational Efficiency, Exceptional Communication, and Delivering Excellent Customer and Employee Experience.
Business Development
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Independent ContractorBusiness Development Apr 2021 - PresentOhio, United States• Consultant to remodeling and design firms, aid in development and driving business growth through attracting and building value-added relationships with new and existing clients
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Commercial And Corporate Business Development Manager, Vice PresidentU.S. Bank Jul 2018 - Mar 2021Cincinnati, Ohio• Partner with 30+ Relationship Managers, Team Leads, SVP in 10 States/Markets to grow business and deepen relationships with Commercial/Corporate Banking prospects, clients with annual revenues of $20-500 million • Increased client base by as much as 300% year over year• Coach and develop Relationship Managers to increase overall business, revenue and customer satisfaction• Instrumental in developing new bank markets by successfully prospecting and onboarding new customers, deepening relationships by introducing appropriate business partners and solutions -
Co-Owner, PresidentD&S Design Jan 2016 - Jun 2018Cincinnati, Oh• Entrepreneur Opportunity- Successfully founded and operated residential remodeling and design firm• Consistently increased customer base by delivering exceptional service and superior quality craftsmanship• Coached team to allow for successful execution of all projects while managing daily operations
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District Manager; Private Client Branch Manager- VpChase Apr 2010 - Dec 2015Ohio & Kentucky• District Manager- 27 Retail Branches, 2 Districts, 405+ Employees• Successfully completed District Manager training/Development Plan• Promoted to New Build Branch Manager- within first year led branch to performance level 2; Achieved #1 performance ranking nationally in 2012, 2013, 2014, 2015• Coached and developed branch team to lead Cincinnati North and Cincinnati South Districts; Ranked #6 of 167 branches in market • Exceeded quarterly deposit growth goals by as much as 28%, increased overall share of wallet• Increased Overall Customer Satisfaction rating to record high, 4% greater than national average, lead Market• Consistently increased branch profitability resulting in highest level of growth within district• Awarded Top Mentor Manager in Market, trained and certified most new branch managers • Nominated College Correspondent/Recruiter, Cincinnati North and Cincinnati South Districts• Achieved perfect branch audit results; Appointed training branch for policy and procedure, operations • Developed and maintained internal business partnerships, managed cross-functional projects -
Regional Sales Manager /Performance CoachChase Jan 2007 - Apr 2010Ohio/Kentucky• Consistently ranked in top 10% nationally, #1 in Ohio and Kentucky Markets• Partnered with 9 districts, 108 branches, 1,620+ employees. Built and maintained strong relationships with all District Managers, Market Managers, and Regional Manager to provide the highest level of support• Developed/Coached District Manager’s, Branch Manager’s, and Assistant Branch Manager’s coaching skills and effectiveness to allow for sustained growth and success in team execution• Modeled sales and service behaviors to District Managers and all branch positions and coached to success• Facilitated market workshops/coaching sessions for all District Managers, Branch Managers, Assistant Branch, and Bankers -
Workplace Banking SpecialistChase Sep 2005 - Jan 2007Ohio/Kentucky• Successfully called on large businesses to offer workplace banking products and services while delivering excellent customer experience• Partnered with 5 districts to increase acquisition rate, grow profitability/wallet share, and increase customer retention• Achieved up to 311% year over year growth• Developed key relationships in multiple lines of business, business partners within the bank to increase opportunities and referrals and provide added value to their customers
Frequently Asked Questions about Scott Caton
What company does Scott Caton work for?
Scott Caton works for Business Development
What is Scott Caton's role at the current company?
Scott Caton's current role is Highly Motivated Leader with 25+ Years of Extensive Success in Retail Banking Sales Management, Coaching and Developing High Performing Teams to Exceed Performance Goals..
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Scott Caton
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