Fraud Analyst
Current
At&T Wireless Services
Oct 2018 - Present
AeroLeads people directory · profile
Scott Cerny Email & Phone Number
Experienced Account Manager
at
AT&T Wireless Services
2 work emails found
@att.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
AT&T Wireless Services
Role
Experienced Account Manager
Location
Lyndhurst, New Jersey, United States
Who is Scott Cerny? Overview
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Quick answer
Scott Cerny is listed as Experienced Account Manager at AT&T Wireless Services, based in Lyndhurst, New Jersey, United States. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Scott Cerny.
Scott Cerny previously worked as Fraud Analyst at At&T Wireless Services and Internet of Things / Iot at At&T Wireless Services. Scott Cerny holds Bachelor Of Business Administration (B.B.A.), Marketing from Pace University.
Company email context
Email format at AT&T Wireless Services
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{first}.{last}@att.com
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Profile bio
About Scott Cerny
Over 15 years of experience in the Telecommunication Industry. Developed and implemented National Corporate Customer Care Training Manual. Strong Team Leader with the ability to educate and coach all New Hires to provide One-Call-Resolution. Excellent communication, presentation and analytical skills. Created and developed weekly Excel Spreadsheets to Executive Management Team. Effortlessly maintained strong relationships with Telecommunication Managers while exceeding their expectations/turnaround time. Successfully upheld responsibility as Core Value Leader for 2 consecutive terms while improving employee morale. Participated and organized Community Service Projects and Yearly Camaraderie Events. Ability to function independently in a fast paced, high pressure atmosphere while adapting to new responsibilities and changes within the work environment. Loyal, dependable, conscientious individual looking for employment.
Listed skills include Leadership, Customer Experience, Solution Selling, Team Building, and 46 others.
Current workplace
Scott Cerny's current company
Company context helps verify the profile and gives searchers a useful next step.
At&T Wireless Services
8 roles · 30 years
Scott Cerny work experience
A career timeline built from the work history available for this profile.
Internet Of Things / Iot
At&T Wireless Services
Aug 2015 - Oct 2018
International Wireless Care Trusted Professional
At&T Wireless Services
Sep 2013 - Aug 2015
Customer Service Core Value Leader
Arrow S3
* Developed and implemented National Corporate Customer Care Training Manual.* Educated and coached all new hires including side-by-side observations.* Generated and assigned service orders for processing.* Created and developed end-of-week Excel spreadsheets for Vice President in regards to East Coast credit/adjustments.* Hosted quarterly Core Value Leader branch meetings, distributed service pins/awards, introduced new employees and created monthly branch newsletter for internal/remote employees.* Participated and organized Community Service Project and Yearly Camaraderie Event.
Oct 2007 - Aug 2012
Business Care Coordinator
At&T Wireless Services / Cingular Wireless
* Managed a portfolio of 25 National Corporate Accounts in the excess of five million dollars.* Organized and hosted on site meetings with Telecommunication Managers.* Managed wireless voice and data services to maximize cost effective solutions.*Developed and maintained strong relationships with Telecommunication Managers while partnering as a liaison with Sales Team.* Created and developed Cost Effective Spreadsheets providing Revenue Saving Solutions.*Managed selling features/new services, rate plan changes, activations, device upgrades and resolving billing inquires/concerns.*Solved billing and technical trouble shooting issues while exceeding Telecommunication Mangers expectation/turnaround time.
2000 - 2006
~6 yrs
Business Services Representative
At&T Wireless Services
* Provided expert business-to-business care to Telecommunication Managers in National and Corporate Programs.* Presented on-site roll-outs pertaining to service and upgrades.
1999 - 2000
~1 yr
Customer Care Representative
At&T Wireless Services
* Focused efforts on high volume customer contact with regards to customer inquires and concerns.* Authorized and monitored credits issued by Team Representatives as Billing Adjustment Specialist.
1998 - 1999
~1 yr
Recievables Management Analyst
At&T Wireless Services
* Successfully upheld reputation for quality service and customer care.*Processed payments on the total undisputed portion of balance due.
1997 - 1998
~1 yr
1 education record
Scott Cerny education
FAQ
Frequently asked questions about Scott Cerny
Quick answers generated from the profile data available on this page.
What company does Scott Cerny work for?
Scott Cerny works for AT&T Wireless Services.
What is Scott Cerny's role at AT&T Wireless Services?
Scott Cerny is listed as Experienced Account Manager at AT&T Wireless Services.
What is Scott Cerny's email address?
AeroLeads has found 2 work email signals at @att.com for Scott Cerny at AT&T Wireless Services.
Where is Scott Cerny based?
Scott Cerny is based in Lyndhurst, New Jersey, United States while working with AT&T Wireless Services.
What companies has Scott Cerny worked for?
Scott Cerny has worked for At&T Wireless Services, Arrow S3, and At&T Wireless Services / Cingular Wireless.
How can I contact Scott Cerny?
You can use AeroLeads to view verified contact signals for Scott Cerny at AT&T Wireless Services, including work email, phone, and LinkedIn data when available.
What schools did Scott Cerny attend?
Scott Cerny holds Bachelor Of Business Administration (B.B.A.), Marketing from Pace University.
What skills is Scott Cerny known for?
Scott Cerny is listed with skills including Leadership, Customer Experience, Solution Selling, Team Building, Sales Process, Powerpoint, Salesforce.Com, and B2B.
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