Promoting quality realization and performance improvement throughout the organization.

Responsible for development and creation of production processes for contract manufacturing and customer build-to-print manufacturing.Responsible for starting up a clean room and establishing process and quality procedures as well as building new business prospects. Demonstrate the ability to meet and exceed production quotas and meet on time delivery requirements.

Responsible for repairing various failures onsite and performing failure analysis and putting corrective actions in place to insure no repeat product discrepancies. Quoted new products for sheet metal department.

Assembly, testing and troubleshooting of factory interface systems.Help transition ITO products from vendors into volume work center while training newer employees on these assemblies.Perform multiple service calls closing ISRDs and troubleshooting factory interface systems.In depth knowledge of nearly all Factory Interface options.

Onsite Technician for all NGK semiconductor electro-mechanical assemblies and machined parts.Take calls daily for various failure modes and responsible for reworking and repairing parts on Applied Materials production floor.Directly responsible for reducing FM Industries DMR rate and increasing customer satisfaction by creating corrective action reports and increasing quality standards. This resulted in a 98% reduction in DMRs from our Austin manufacturing facility.Led 6-person team for the manufacturing facility that was responsible for assembly and test of semiconductor products.Determine ways to save money and time by improving manufacturing processes; this resulted in 50% reduction in production cycles.Responsible for creating and implementing OMS's, TCQ's and Quality documents for new and pre-existing assemblies.Performed failure analysis on defective products, generated and implemented Corrective Action Reports for discrepant products, which resulted in higher customer satisfaction due to lower DMR rates.

Supervise and coordinate 30 team members working in manufacturing line production. Cross-trained and assisted in all manufacturing aspects by attending production meetings and providing status for shortages and DMR's. Proficient in every operation on the line, perform a thorough QA check, test the tool, and complete the shipping paperwork. Functioned as Line Technician, Equipment Operator, and Quality Inspector. Part of a leadership team that broke every production record previously held by my department with DMR reduction, shipping accuracy and total systems shipped.Assisted engineers in evaluating and testing new products and materials.

Responsible for customer service, employee scheduling and down stocking material.Managed a crew of 25 sales employees.Addressed and resolved occasional customer issues regarding damage and quality of purchased materials. Responsible for EDI and JIT type ordering and keeping inventory levels in the store while analyzing new order trend.