Scott Conn Email & Phone Number

Mesa, Arizona, US

Modesto, California, US

Set strategic direction and oversee all technology aspects for the growing City of Modesto, CA including all data, telecom, broadband, enterprise applications, and cybersecurity utilized by 12 departments with over 1,350 staff.

Concord, US

• Manage data center and IT operations, network and telecom infrastructure and architecture strategies, data management and policies. Oversee Service Desk, cybersecurity, fiber channel Cisco network with WiFi, UC VoIP.
• Redesigned security architecture to include best in class protections that has successfully thwarted over 10 million potential IT breaches to date with 0 penetrations.
• Developed cost effective IT Service Desk processes that solved recurring customer issues and moved ticket closure rates within 24-hours from a 25% mark to 75% while simultaneously improving customer satisfaction from.
• Implemented and manage PMO at Police Department whose first major project was to replace a failed 911 Computer Aided Dispatch and Police Records Management System with a cloud-based application which will save the PD.

• Provided Executive C-level consulting and support services to clients Cisco, Disney, IBM, Kraft Foods, Barclays, HP and Motorola. Ran project management of hardware/software-based programs to integrate technologies.
• Negotiated Mergers/Acquisitions after in-depth due diligence and successfully orchestrate 10 significant IT systems mergers and asset acquisitions for clients such as McAfee, Intel, Housatonic Partners and Hellman &.
• Fixed failed project delivery problems while simultaneously establishing a consistent 95% on-time delivery process with 97% customer satisfaction.
• Consolidated 30 international data centers down to 7 saving $230M/year.
• Overhauled entire software development lifecycle process that resulted in a 75% improvement in quality and a 90% on-time delivery record.

• Provided technical leadership, digital strategy and created an SEO-based internet presence. Oversaw supplier management, product marketing and vendor partnership negotiations. Managed advertising and promotions, sales.
• Formulated strategy that identified acquisition targets that were successfully merged with six other medical software companies which were combined into a single entity.
• Modified pricing and found revenue opportunities using best practice price-level tolerances that resulted in significant 200% sales growth over the previous year.
• Co-engineered a successful Initial Public Offering (IPO), which was successfully accomplished on the NASDAQ exchange

Minneapolis, Minnesota, US

• Set Business Unit P&L strategies, managed corporate business development and a national distribution network of 232 Resellers. Provided direct leadership to 22 professionals. Eventually purchased the division from.
• Eliminated unprofitable products and highlighted winners to grow profitability resulting in a 150% increase in profits.
• Re-negotiated unfair and unprofitable contracts with suppliers delivering a 15% savings in cost effective product assembly

• Provided 911 strategic and technical product marketing vision and leadership utilizing a multi-million-dollar budget. Oversaw 911 interfaces, computer aided dispatching, records management, fire management information.
• Improved revenue generation by 120%, which enabled parent company to sell the Business Unit at a 20% higher value than predicted.

• Responsible for profit and loss, strategic direction and daily administrative operations management for a group that specialized in building marketing, training, and customer service support materials.
• Developed custom software programs and implementation plan resulting in an 80% increase in gross sales two years in a row for EDS, Digital Equipment Corporation, KPMG Peat Marwick, IBM, LOTUS Corporation and Hewlett.

Herndon, Virginia, US

• Responsible for the direct sales team, strategic marketing, financial performance and product marketing for a start-up division of this defense contractor. The investors empowered me to reverse the negative profits.
• Studied and altered the company's target market from end-users to Original Equipment Manufacturers (OEMs) which resulted in a 240% gross sales increase and made the company profitable.

Dallas, TX, US

• Responsible for European market entry strategies for AT&T Information Systems entire product line. Negotiated major partnering deals with indigenous European companies where access to new markets was essential.
• Negotiated and implemented a technology transfer program and resource allocation between AT&T Bell Laboratories and Olivetti which resulted in an estimated time to market savings on new products of 35%.

B.S. In Business Administration, Commerce And Management, Business Administration And Management

Information Systems Integration

Ged, General Studies