Scott Craven Email & Phone Number

Pittsburgh, Pa, Us

Erie, Pennsylvania, Us

Bridgeville, Pennsylvania, Us

Responsible for day-to-day store operations of a $2+MM operation, including staffing(recruiting, hiring, and scheduling), payroll, inventorymanagement, and customer service. Additionally responsible forregulatory compliance with federal, state, and local laws andguidelines. Handled daily cash deposits, cash management, andoverall sales growth. Helped improve store's performance to oneof the top 5 within the regional district.

Menomonee Falls, Wisconsin, Us

Responsible for day-to-day operations of the store's OMNI channel fulfillment, including Buy Online Pickup in Store (BOPUS), Buy Online Ship to Store (BOSS), and Ship from Store (SFS). Overseeing the freight flow process, including storeroom management, backstock, sales floor replenishment, and inventory management (MLS). Driving Operational metrics (OPR) and Key Performance Indicators for the store, with performance over a three month period increasing over 300%.

Seattle, Wa, Us

Responsible for owning the World-Wide Operations Talent Acquisition Onboarding process for both technical and non-tech roles in North America, Europe, Middle East, and Asia (EMEA) markets, ensuring completion and competency for training within the first 90 days from hire. Working with focus groups and subject matter experts (SMEs) to refine onboarding content and tools, including the gamification of training materials using Articulate 360, Storyline, and Cornerstone Learning Management System. Creating social learning options, including experiential learning programs, to ensure user-centric/learner-centric experiences. Analyzing completion and performance data in order to identify trends in learning and onboarding, refining programs based on data results. Partnering with S-Level leaders and managers to ensure the curriculum development is tied to overall organizational goals, meeting expected KPIs.

Seattle, Wa, Us

Responsible for the day-to-day operations of the Amazon Delivery Station for AMXL, including supervising, motivating, and coaching team members. Overseeing the delivery of Amazon orders to customers. Creating route assignment, leading meetings, and communicating with internal and external suppliers. Ensuring compliance to global process standards and working on continuous improvement initiatives. Training new mentoring new Station Managers at other regional stations. Creating an environment where the site was in the Top 5 of all XLDS delivery sites two years in a row. Responsible for all safety, human resources (including utilizing MyTime and Kronos), cost, logistics, quality assurance and labor orders for the site. Additonally, performed the duties of Multi-Site Operational leaders when they were out of office.

Seattle, Wa, Us

Responsible for the day-to-day operations of the Amazon Delivery Station for AMXL, including supervising, motivating, and coaching team members. Overseeing the delivery of Amazon orders to customers. Creating route assignment, leading meetings, and communicating with internal and external suppliers. Ensuring compliance to global process standards and working on continuous improvement initiatives.

Seattle, Wa, Us

• Establishing an official onboarding process for all new hires to the Assimilation team• Assisting in the launch of 16 new fulfillment centers• Coordinating logistics for over 2,000 associates to train more than 32,000 new hires• Ensuring payment of $1,500,000 in per diem for training associates• Creating new standards for processes and ownership to streamline launch activities• Piloting a new hotel booking process resulting in over $800,000 savings year-over-year

Seattle, Wa, Us

Responsible for coordinating all learning activities and maintaining standards among employees.Training new hires in the network-standard EHS training and required HAZMAT materialsCross-training existing associates in various critical roles and functions within the warehouseCreating training schedules, ensuring proper staffing needs are metAuditing associates' performance to ensure their compliance with standard work and metricsMaintaining and exceeding standards across the networkCreating two network-wide training programs to improve the Learning departments in all buildingsOnboarding of new managers and Learning Coordinators throughout the system, including senior-level managersCreating a network-standard tracking report to replace a non-functional legacy report to provide better visibility for operations and learning

Seattle, Wa, Us

Responsible for the training (broad-based/all job functions) at Amazon's Pittsburgh fulfillment location.• Training new hires in the network-standard safety school and required HAZMAT training• Cross-training existing associates in various roles and functions within the fulfillment center• Creating training schedules, ensuring critical roles and needs are met• Auditing associates’ performance to ensure their compliance with standard work• Maintain permissions for all employees, allowing them to perform their dedicated functions• Coaching existing associates to ensure proper workflow is followed, allowing them to advance their skills• Maintaining records for all necessary training activities and compliance• Assisting other departments, such as human resources, safety, and operations in additional tasks• Filling in the role of “Learning Coordinator” while on Leave of Absence

Phoenix, Az, Us

• Preparing lesson plans and student assignments• Lecturing students on effective writing, English, composition, and public speaking skills• Reviewing, editing, and grading student assignments• Counseling and advising students on their writing and communications skills• Organizing materials outside of the textbook to provide students with additional resources for learning• Evaluating student progress, providing meaningful feedback and positive reinforcement

Providing one-on-one educational support in reading, writing, and learning skills to students.• Tutoring students seeking reading/writing assistance• Prescribing individual and group learning activities from a variety of approaches and materials• Maintaining contact with key faculty, administrators, student development personnel and related college personnel to discuss and make appropriate recommendations concerning students’ difficulties• Maintaining appropriate documentation of student progress • Creating marketing materials in digital and print formats• Developing multimedia educational materials

Providing student instruction and assistance in English writing and composition.• Working with students individually to develop their writing abilities• Communicating with students to establish a rapport and a helpful, patient, and interested demeanor• Assisting students to develop their own abilities by helping them internalize, as well as express, the proper answers by explaining the necessary concepts and techniques

Business analysis, requirement definition, project management, and product management for two new corporate products in the real estate industry.· Defining product and technical requirements for Real Estate Owned (REO) property management software· Managing client relationships with both internal and external audiences· Managing User Acceptance Testing and Quality Assurance for product development and launch· Writing functional specifications to translate business requirements into technical requirements· Working closely with training, development, quality assurance, and business interests to ensure quality launch of product

• Managing internal profit and loss (P&L), resulting in multi-year revenue and profit growth creating a multi-million dollar company• Leading all sales and marketing activities, accounting for 90 percent of all sales revenue• Consulting on and managing all client accounts, maintaining a client retention rate of 95 percent over a five-year period• Working with a number of industrial and retail organizations to integrate and expand their electronic commerce activities, resulting in an average increase of 300 percent in channel revenue • Leading all business analysis and cross-functional specification and application development requirements• Creating a functional business model in the long-term-care (LTC) pharmaceutical industry, automating the end-to-end supply chain through a mobile, wireless, real-time environment, improving productivity 2,000 percent

Performed a number of progressive roles within the organization, receiving more than four promotions in less than one year. Specific highlights and achievements include:--Managing workflow, maintaining standards and quality assurance, overseeing content development, and documenting procedures for the creation and maintenance of electronic catalogs and storefronts for the ProcureNet business-to-business e-commerce marketplace.--Creating and implementing online and traditional marketing strategies, including partner and analyst relations to promote the service, resulting in a 300% increase in both site traffic and client storefronts, allowing the site to be ranked #11 on BusinessMarketing magazine's "Top 200 Business-to-Business Web Sites" (1998)--Establishing and maintaining relationships with customers (both purchasers and merchants) to ensure usability and profitability from the use of the service for all interested parties

Promoting shows, activities, and special events for PBS, WQED 13, WQEX 16, WQED-FM 89.3 and PITTSBURGH MagazineAssisting in special event coordination, including the "Pittsburgher of the Year" AwayrdPerforming media relations/media buying, and strategic planning for show and event promotionWriting promotional materials for shows, activities, and special events

Ma, Professional Writing

Ba, English Literature (British And Commonwealth)

Ba, Political Science And Government