Scott Foley

Scott Foley Email and Phone Number

Principal Product Manager | Making AI actionable @ Marchex
seattle, washington, united states
Scott Foley's Location
Greater Seattle Area, United States
Scott Foley's Contact Details

Scott Foley work email

Scott Foley personal email

About Scott Foley

Scott Foley is a Principal Product Manager | Making AI actionable at Marchex. He possess expertise in product marketing, oracle crm, business process design, sharepoint, partner management and 41 more skills. Colleagues describe him as "I have worked with Scott on some of our biggest innovations in Sales Operations and he is a highly capable PM. Under Scott’s direction, we were one of the first organizations to go live with Dynamics 365 Sales Insights. Scott worked across the product team, internal engineering teams and our own sales centers. He was always on top of the project and driving focus across multiple stakeholders. Scott’s demeanor is always professional and provided a level of confidence that you knew you were working with someone capable of landing enterprise level, global projects. I would certainly recommend Scott to any organization." and "Scott is one of the most amazing individuals I have worked with at Microsoft. He brings to the table a rare mix of leadership, technical prowess, business acumen, communication and project/program management skills that generate energy/clarity and get traction on very complex enterprise scale projects. More impressive though is how Scott is able to combine his talents with a working style that is very inclusive, transparent and respectful of everyone's ideas. He is able to bring together multiple teams/stakeholders with conflicting priorities and sometimes opposing views to drive collaborative decisions forward. We recently partnered on a cutting edge telephony project that had been stalled for some time owing to multiple constraints (technical and non-technical). I was very impressed by how he was able to quickly and methodically unblock the challenges and move the project forward by coming up with creative agile solutions that were compliant and customer-centric. Needless to say, Scott has been a huge asset to the projects I've worked with him on and I would be very happy to collaborate with him on future projects."

Scott Foley's Current Company Details
Marchex

Marchex

View
Principal Product Manager | Making AI actionable
seattle, washington, united states
Website:
marchex.com
Employees:
233
Scott Foley Work Experience Details
  • Marchex
    Principal Product Manager
    Marchex Jul 2022 - Present
    Seattle, Washington, United States
  • Marchex
    Principal Program Manager
    Marchex Apr 2020 - Jul 2021
    Seattle, Washington, United States
  • Microsoft
    Senior Program Manager
    Microsoft 2017 - Dec 2019
    Greater Seattle Area
    Program Manager for Digital Sales (Inside Sales)• Managed integration of first party conversational analytics call center implementation from initial public preview prototype to deployment. Co-presented insights, along with commercial potential, to CEO as example of cross-team collaboration best practices.• Spearheaded Digital Sales telephony integration strategy from Genesys to Skype for Business by working with business, user experience, engineering, adoption, privacy, legal and other teams.• Owned phased development roadmap, scenarios, features and cross-team development coordination.• Drove quality and performance improvements from frequent escalations to exceeding SLAs
  • Microsoft
    Principal Solution Manager
    Microsoft 2011 - 2017
    Greater Seattle Area
    Solution Manager for Partner Sales CRM systems• Owned project to replace Partner Sales Registry Dynamics CRM system with Microsoft PowerApps for GDPR compliance and simplification.• Managed strategy, design, build and deployment of custom-built Partner Sales Connect web portal integrated with Dynamics Sales backend to enable co-selling with strategic partners. Initial ISV deployment exceeded targets generating $xB in ISV pipeline across X thousand deals and led to Azure growth with ISV generating a high percentage of Azure consumption. Allowed shutdown of the legacy Partner Sales system for $600K/year saving from retirement of 270 servers by moving to a cloud infrastructure.• Collaborated with user experience design firm to create a Partner Sales collaboration prototype to improve co-selling with managed partners. Expanded this experience to include a Windows Phone hero application.• Designed Global Sales Experience modules to enable simplified field sales CRM experience.• Managed the implementation of a new Partner Sales Exchange (PSX) deal registration system for Large Account Resellers, who represent over $xB annual revenue for Microsoft.
  • Microsoft
    Senior Solution Manager
    Microsoft 2008 - 2011
    Greater Seattle Area
    Solution Manager for Master Data Management (MDM) solution:• Workstream lead managing migration from Siebel to Dynamics CRM involving 127 application integrations to transition them using first party software• Managed FTEs, rotational hire, MBA intern and vendor team sustaining four applications with a $4.6M budget• Product Manager for the first tenant implementation of the Microsoft enterprise account organization data master using Dun and Bradstreet sourced data combined with internal data sources• Developed data mastering processes and technical solutions to reduce data duplication
  • Microsoft
    Solution Manager
    Microsoft 2005 - 2008
    Greater Seattle Area
    Solution Manager for the Data Enrichment Tool for Siebel CRM Sales implementation• Stabilized the system from the lowest Net Satisfaction (NSAT) score in the ecosystem initially• Transitioned from a vendor-managed team to mostly FTEs reporting to me• Accountable for scope, project timeline, budget and quality
  • Attachmate
    Technical Lead
    Attachmate Sep 1998 - Feb 2005
    Greater Seattle Area
    Working within a mid-size technology company allowed me to wear many hats. I worked as a technical lead of CRM developers, wrote code for key modules, functioned as the liaison to our business analysis team, presented solutions to C-level leaders, became the subject matter expert for consultants and was responsible for end-to-end global landing of technical systems within sales, service and professional services.Significant project work included: • Working with Deloitte consulting, I led the worldwide CRM migration from Vantive to Siebel Oracle CRM • Managed the development of a consulting project tracking system within Siebel for our professional services organization • Integrated a Computer Telephony Interface (CTI) system for call center operations • Designed a custom territory assignment system for field sales • Architected an innovative data merge toolset using recursive table-based rule design
  • Accenture
    Senior Consultant
    Accenture Jan 1995 - Aug 1998
    United States
    I was a senior consultant on various projects acting as a developer, analyst and systems implementer for custom development. My work primarily involved the development of Customer Relationship Management (CRM) systems for sales, call center and profession service teams. Coding experience included development using C code, UNIX, Java, Powerbuilder, Scopus, Siebel/Oracle, HTML and SQL.Significant project work included: • Siebel PowerTools, San Mateo, CA. Managed the internal Siebel implementation for Accenture and worked within the Siebel HQ office for close project collaboration • Ford Motor Company, Detroit, MI. Transitioned customer call center to a new location, with outsourced staff, new processes and new tools. Led user interface development team of analysts and contractors to build new CRM toolset • Customer Service Direct Framework, Minneapolis, MN. Managed team of developers porting the Powerbuilder CRM system to a client-server based Java architecture • National Marrow Donor Program, Roseville, MN. Custom development of interfaces supporting the donor matching

Scott Foley Skills

Product Marketing Oracle Crm Business Process Design Sharepoint Partner Management Agile Project Management Sales Inside Sales Agile Environment Business Analysis Partner Relationship Management Agile Methodologies Vendor Management Process Improvement Sales Enablement Tools Customer Relationship Management Strategy Product Life Cycle Artificial Intelligence Microsoft Dynamics Crm Program Management Marketing Risk Management Cross Functional Team Leadership General Data Protection Regulation Product Management Master Data Management Go To Market Strategy Six Sigma Green Belt Telephony Enterprise Software Business Intelligence Strategic Thinking Conversation Analysis Saas Microsoft Powerapps Software Development Machine Learning Data Migration It Project And Program Management Written Communication Software Project Management Cloud Computing Integration Certification Authority Presentations

Frequently Asked Questions about Scott Foley

What company does Scott Foley work for?

Scott Foley works for Marchex

What is Scott Foley's role at the current company?

Scott Foley's current role is Principal Product Manager | Making AI actionable.

What is Scott Foley's email address?

Scott Foley's email address is sc****@****ail.com

What skills is Scott Foley known for?

Scott Foley has skills like Product Marketing, Oracle Crm, Business Process Design, Sharepoint, Partner Management, Agile Project Management, Sales, Inside Sales, Agile Environment, Business Analysis, Partner Relationship Management, Agile Methodologies.

Who are Scott Foley's colleagues?

Scott Foley's colleagues are Rick Ruth, Ali Imran Nadeem, Lance Galbraith, Shawna Garcia, Rebekah Greene, Vlad Ignjatic, Colette Mccann.

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