Providing Industry Leading In Home Repair Services for Home Electronics, HVAC, Kitchen Appliances, Cooking

Account Manager Systems Sales Seattle, WAThe Reynolds & Reynolds Company is the leading provider of Dealer Management Systems (DMS) and software solutions in the Automotive Dealership Industry.This privately held company has a well established reputation at both dealership and OEM level as the innovative solution provider for all dealership operations.

Nexxpost is a leading supplier of mail handling solutions for the Greater Puget Sound area.In Addition, Nexxpost provides the equipment, software,support and supplies for office equipment thatyou use everyday. Every piece of paper or electronic messaging in the office can be managed and directed by a Nexxpost product or service.

Managed 6 field technicians as well as 3 office staff.Set up and presented product demonstrations at trade shows.Developed and presented quarterly state of the department reports.Maintained product knowledge through self study and hands on training.

Supervisory responsibilities for 29 field engineers in a 3 state area.Achieved over 100% of quota 3 consecutive years in sales of maintenance and supplies.Sales of $400K $700K and $1M in 2002, 2003 and 2004 respectively.Prepared and delivered proposals for maintenance contracts and environmental products.Maintained sales follow up and contact management database (Salesforce.com) .Assisted in development of individual territory business plans.Managed on site implementations for strategic… Show more Supervisory responsibilities for 29 field engineers in a 3 state area.Achieved over 100% of quota 3 consecutive years in sales of maintenance and supplies.Sales of $400K $700K and $1M in 2002, 2003 and 2004 respectively.Prepared and delivered proposals for maintenance contracts and environmental products.Maintained sales follow up and contact management database (Salesforce.com) .Assisted in development of individual territory business plans.Managed on site implementations for strategic enterprise accounts team.Presented business results to corporate management quarterly.Implemented mentorship program for associate development.Participated in product development workshops (market readiness).Strengthened sales/service relationships in team selling situations.Created operational budget and developed forecasts.Managed costs to budget.Developed and implemented business plan for department. Show less

Managed staff of 2 delivery managers and 45 customer training professionals.Prepared and delivered proposals for training and consulting solutions.Maintained sales follow up and contact management database (Salesforce.com).Presented business results to corporate management quarterly.Coordinated the training and implementation of software for clients in a 3 state region.Developed and implemented operational plans/forecasts/budgets.

Led staff of 27 Field Engineers responsible for delivering installations and ongoing support.Created and implemented a $2,000,000 department budget. Designed metrics and customer satisfaction measurements to measure performance.

Coordinated call center activities for west coast location handling over 1,000,000 calls per year

Supervised consultants who provided phone support to clients in the Southeastern U.S

Performed hardware installations and provided application training for end users.