Scott Daubert Email & Phone Number

Annapolis Junction, Md, Us

Annapolis Junction, Md, Us

Quality Management Systems development • Standardized global quality manual/procedures & trained staff worldwide• Developed a Statement of Work for a new computerized global quality management system and managed development Customer Complaints • Led value stream kaizen to develop end-state process for a global customer complaint and warranty processing system• Led project to develop an App to report customer complaints in North America• Develop/maintain global customer complaint data and reporting mechanisms• Lead teams to develop action plans to reduce complaints• Manage global KPI performance on customer returns parts per million – refined reporting mechanisms and definitions. (20% reduction year over year in Filler Metal applications from 2014-2017)• Developed methods to track and analyze non-product quality customer complaints and championed corrective actions reducing pricing complaints by 50% and customer service complaints by 20%Project Management - Led global teams to develop • Global Error Codes• Global escape management procedures• Global out-sourced product data collection mechanismsInternal Auditing/Global Certification• Manage global internal auditing process and reporting• Developed/implemented internal auditing procedures• Combining quality and environmental health & safety audits for efficiency

St. Louis, Missouri, Us

• Quality oversight for 4 facilities from design through manufacturing and shipping• Changed focus from reactive to proactive evaluation of quality issues• Developed Warranty Reporting System & reduced warranty expenses by 16.4% over a 2 year period (annualized savings of $630k)• Led teams to develop and implement global quality system, including: Lean Global Quality Manual & Global Supplier Quality Manual & supplier management procedures• Led value stream kaizen to improve efficiency and reduce warranty processing time• Instituted reporting systems and mechanisms for various systems including supplier DPPM, outgoing quality and systems reliability• Led global team to investigate and select a new global quality software system• Developed Excel based ISO-compliant interim quality system for a small acquisition• Developed long-term Information Technology plan for Quality Assurance• Organized commodity-based Supplier Quality Checklists for 11 commodities

Galway, Ie

• Responsible for quality assurance, test equipment and reliability engineering activities in 2-3 MIL-STD-790-registered facilities. • Assisted in transition of product manufacturing from U.S. locations to India joint venture ensuring the quality requirements were understood by the receiving facility and correctly implemented.• Division representative on corporate teams to identify future Advanced Quality Planning software and to develop a standard deviation processing system for Tyco Electronics corporate.• Managed the product re-qualification program for the same facility transfers, including guiding U.S. Government representatives on an audit of the Indian facility.• Led a six sigma black belt project to reduce scrap losses and implement lean manufacturing techniques on a new product line. Savings after twelve months reached over $200k on a line averaging cost of sales of $89k per month.• Taught Six Sigma/Lean green-belt class/mentored employees for new projects.• Reduced rejections at receiving inspection on a major product line by 75% • Reduced customer complaints by 70% over a five year period • Over a 6 year period, reduced staff from 42 to 24 while maintaining the level of performance through improved efficiencies and additional training.

Business acquired by Tyco Electronics February 2002• Responsible for quality assurance, test equipment and reliability engineering activities in 2-3 MIL-STD-790-registered facilities. • Coordinated the final closing and transfer of one facility into the two remaining facilities. • Achieved ISO 9001 policies & procedures registration within budget.• Project Manager for High Reliability team during a redesign effort and initial production for a million-dollar order for a space application.• Technical customer interface for quality issues and governmental qualification programs.

Minneapolis, Mn, Us

• Responsible for building and leading the Centrifugal Unit team, including hiring and firing of salaried staff in supervision, quality, materials and manufacturing engineering. Increased daily build rate by 20%, resulting in increased revenue.• Altered content of workstations gaining a 20% reduction in production time at the major assembly operation reducing overtime by 40%.• Established quality metrics and data collection systems for a newly implemented continuous improvement program.• Improved leak integrity of units by pushing back defects from test to assembly area resulting in an improved efficiency of the final test operators and a cost savings of 5%.

• Worked independently to establish the first branch office in Charlottesville.• Canvassed the Charlottesville area to develop a prospect and client base.• Marketed and sold investment products and ideas to individuals and businesses.• Assisted clients with questions and problems relating to their investments.

• Worked on ISO 9000 system design and implementation.• Developed plans and programs to meet strategic divisional goals, including continuous improvement programs.• Managed the technical aspects of a plating operation outsourcing, including the initial supplier audit.• Directed work efforts of employees in:• Vendor Quality/Receiving Inspection• Statistical Process Control Implementation• In process and Systems Auditing.• Adherence to customer and military specifications• Analyzed scrap losses and interfaced with engineers and supervisors to implement corrective actions.• Over 2 years, scrap losses were reduced 6.9%, while material and labor costs increased 15.5%.• Managed Statistical Process Control training and implementation.• Wrote quality audit instructions• Performed failure analyses and implemented appropriate corrective actions.

• Developed and analyzed schedules and budgets for multimillion-dollar telecommunications programs.• Developed schedules and text on management controls for proposals for new projects.• Assisted program management as required.

• Managed rocket igniter production programs from receipt of funds to delivery of product.• Responsible for productivity improvements.• Managed transition from redesign effort to full-scale production

Masters, Business Administration

Bs, Industrial Engineering