Resident Manager
Responsible for the day-to-day operations of this five-star 163 room hotel.
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Scott Dirks is listed as Hospitality Professional based in Honolulu County, Hawaii, United States. AeroLeads shows a matched LinkedIn profile for Scott Dirks.
Scott Dirks previously worked as Resident Manager at Reid'S Palace, Madeira Portugal and Director of Projects & Quality Assurance at The Grand Wailea Resort & Spa. Scott Dirks holds Bs, Organizational Communication from Arizona State University.
Have worked at a number of Five-Diamond, ultra-luxury hotels. Skilled in creating and implementing programs that increase the quality of product and add greater value to the guest experience.Successful in developing and maintaining effective leadership structure. Experienced in leading teams through the difficult process of change and increasing associate morale. Highly-effective with guest interactions. Experienced in developing successful recovery, history and loyalty programs.Extensive experience building zero base budgets & forecasting models. Successful at educating and holding my teams accountable for effectively managing revenues and expenses.Experienced in leading Food, Beverage and Rooms Divisions to success. Experienced in driving revenue per occupied room performance.Specialties: Managing collective bargaining agreements; developing five- star operating procedures; implementing and leading traditional butler programs; managing capital projects; managing on-site laundry; leading diverse food and beverage operations.
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Responsible for the day-to-day operations of this five-star 163 room hotel.
Hired as the Director of Rooms and Recreation for this high-profile 786-room luxury resort. Promoted to Director of Projects & Quality Asurance for Grand Wailea and Ho'olei, the resort's new guest stay concept. Pre-opened Ho'olei while planning and executing capital projects throughout Grand Wailea.
Worked as the Bungalow Manager overseeing the ultra-luxury accommodations at this 350-room resort. Major tasks included increasing quality and adding greater value to a product worthy of its $4,900 starting rate.
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Scott Dirks is listed as Hospitality Professional.
Scott Dirks is based in Honolulu County, Hawaii, United States.
Scott Dirks has worked for Reid'S Palace, Madeira Portugal, The Grand Wailea Resort & Spa, and The Bungalows At Mauna Lani.
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Scott Dirks holds Bs, Organizational Communication from Arizona State University.
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