Scott Dolman Email & Phone Number

Salisbury, South Australia, Australia

Working to help people in the Disability Employment stream to find and maintain meaningful work

South Australia, Australia

As an account manager my role is to hold joint service reviews with customers which identified how the service we are providing is going, and to address any areas that could be improved for the customer or Spotless.Sales to both current customers and new prospects.Retention of current customer base through resigning of service agreements.Conflict resolution if a problem does arise.Product management for customers, ensuring that they have the correct products and levels in… Show more As an account manager my role is to hold joint service reviews with customers which identified how the service we are providing is going, and to address any areas that could be improved for the customer or Spotless.Sales to both current customers and new prospects.Retention of current customer base through resigning of service agreements.Conflict resolution if a problem does arise.Product management for customers, ensuring that they have the correct products and levels in service.Customer audits to manage the assets of Spotless.Working with production and transport to maintain a high level of customer satisfaction.Providing solutions to customers when service requirements change. Show less

Greater Adelaide Area

Delivery and collection of rental products to set customer route along with maintaining accurate paperwork and client satisfaction. Ensuring professional, and timely service. Responsibilities: • Safe driving• Accurate delivery of rental products to correct locations• Collection and recording of soiled products for return to the laundry• First point of contact for customer queries and requestsAchievements:• Maintained a high level of customer satisfaction•… Show more Delivery and collection of rental products to set customer route along with maintaining accurate paperwork and client satisfaction. Ensuring professional, and timely service. Responsibilities: • Safe driving• Accurate delivery of rental products to correct locations• Collection and recording of soiled products for return to the laundry• First point of contact for customer queries and requestsAchievements:• Maintained a high level of customer satisfaction• Customer sales • Time management practices for effecting smooth daily operations• Safe driving record with 0 at fault accidents traveling over 50,000Kms a yearDuring this time, I was taken into the role as a catering manager at the Clipsal 500, my role was to manage the staff, products and money for a dedicated area of the track in a highly fluid and high pressure work environment.Reporting to the overall Manager with feedback on numbers and stock levels.Dealing with problem customers that were generally under the influence and needing a firm but calming discussion. Show less

Certificate Iii In Fire Technology

Matriculation