Rental & Sales -- HVAC, Tankless Water Heaters and more! Today's consumer demands knowledge, trust, solutions and options and I am so charged to be able to offer these qualities and more to you, your families and friends. All inquires and or referrals, call me direct at 519 300 1682.

Key Responsibilities:• Plan, conduct, facilitate and document audits of Reliance Home Comfort (RHC) personnel, Agents, Contractors and processes. • Provide leadership, coach and develop a Quality Culture within Reliance Home Comfort. • Provide support to a diverse group of internal and external stakeholders, (Technicians, Installers, Customers, Agents, Partners, Dealers, Management) in the audit process that is needed to measure, review, revise, improve, and control the Quality Management System process structure. • Schedule, plan and complete quality field audits using a process driven approach that results in increased business value to the organization according to set targets. • Report on and manage general information within the context of the Quality Management System using defined system processes and reports. • Identify gaps, process inconsistencies and trends and write business summaries. • Verify and validate corrective and preventive actions and communicate to key stakeholders. • Investigate process regulatory compliance gaps, identify root causes and implement solutions consistent with standard Quality Management System practices. • Measure and report on the effectiveness of the audits within the Quality Management System. • Provide direct Coaching support to achieve Quality Objectives within the context of the Quality Management System.