Scott Dougherty Email & Phone Number

Texas, United States

Dallas, Tx, Us

Midland, Texas, Us

Presently, I administer comprehensive oversight and strategic directions to the business, including day-to-day activities and community relations of the franchise, while bestowing leadership to a team of 20+ members in accordance with company standards.To go into detail, I prioritize high profitability by supplying optimal, quality service to new customers. I also augment retention, engagement, and interaction with customers through professional interactions with customers. Besides that, I cultivate a growth by monitoring and evaluating functions while producing measurable results (e.g., enlarging sales by 100%+ between Jan to Jul 2022, reducing labor costs by 12%+, and decreasing the cost of goods sold by 4%+).

In my capacity, I spearheaded the development and opening of three franchise locations across Plano, Carrollton, and Southlake in Texas state while systematizing strict alignment with safety requirements, business specifications, and overall operational objectives.To explain, I guaranteed the deliverance of compliant, consistent service by instituting supervision of territory operations. I also distinguished performance by conducting forecasting, tracking sales analytics, and surveilling revenue growth. Then, I fostered a conducive work environment amongst restaurant teams for their morale by building a strong team culture.

Dallas, Tx, Us

Having served, I governed the integration of all-encompassing assistance to 45+ franchise locations on return-on-investment, brand standards, and store growth while providing performance leadership to over five corporate restaurant managers simultaneously.To expound, I drove efficiency by regulating store openings, setting performance benchmarks, and establishing targets while engaging with franchisees on profit and loss (P&L) issues on revenue, cost of goods sold, and controllable expenses. I also strategically assured outstanding workforce performance by facilitating training with innovation, conceptualizing or renovating training/system standard manuals, and exhibiting technical directions as needed.Apart from that, I ascertained the continuity of restaurant excellence levels by executing operational reviews and store visits. I also bolstered operations by consulting on marketing collaterals, promotional programs, and product features.

Newport Beach, California, Us

During my time here, I superintended a team consisting of 90+ staff members, including managers and labor crew, while being entrusted in commandeering locations across Dallas, Garland, McKinney, and Sherman in Texas state.For this position, I supported timely openings of up to 26 stores across the country by incorporating leadership as a trainer while being pivotal in the development of five general managers from hourly crew members. I also rendered extensive assistance by successfully launching an international restaurant in Toronto (Canada). Then, I steered operational potency and people development by methodically directing territories.

Managed daily operations for a multi-national supply chain management company. Directed sales, managed purchasing and built warehouse staff teams in multiple locations. Managed a warehouse staff of 7, including the Warehouse Manager and the administrative support staff. Had P&L responsibility of the warehouse.

St. Louis, Mo, Us

Directed all aspects of operation, including profitability, people development, fleet growth and customer service. Led the Dallas market in fleet growth and managed the largest branch in DFW.

Dallas, Tx, Us

Executed all aspects of the restaurant operations for La Madeline’s original and most profitable bistro. Worked directly with Patrick Esquerre, La Madeleine’s founder and CEO.

Coppell, Tx, Us

Facilitated and directed the day-to-day operations for a CiCi’s franchisee. Created systems and controls to maximize efficiency and profitability.