Scott Downs

Scott Downs Email and Phone Number

Ecommerce Manager @ Coast Guard Exchange (USCGCSC)
Virginia Beach, VA, US
Scott Downs's Location
Virginia Beach, Virginia, United States, United States
About Scott Downs

Well experienced proven leader in the technology industry. Highly motivated to enhance the companies technology profile while doing everything possible to drive expenses down.

Scott Downs's Current Company Details
Coast Guard Exchange (USCGCSC)

Coast Guard Exchange (Uscgcsc)

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Ecommerce Manager
Virginia Beach, VA, US
Website:
shopcgx.com
Employees:
306
Scott Downs Work Experience Details
  • Coast Guard Exchange (Uscgcsc)
    Ecommerce Manager
    Coast Guard Exchange (Uscgcsc)
    Virginia Beach, Va, Us
  • Haynes Furniture Company
    Chief Technology Officer
    Haynes Furniture Company Sep 2021 - Present
    Va. Beach, Va, Us
  • Haynes Furniture Company
    Vice President Of Information Technology / Cio
    Haynes Furniture Company Mar 2017 - Jul 2020
    Va. Beach, Va, Us
    Oversee all information technology for this $300M, 1000 employee consumer retail operation. Focus on increasing IT reputation within the organization as well as bringing the infrastructure up to date while keeping the spending well within budget. Oversee teams supporting 14 retail locations and multiple web sites across the country.* Implemented the use of iPads by all sales associates. Increased service to customers as well as reduced overall checkout time.* Created team as well as built three e-commerce Web Sites for multiple brands. Two of the brands increased business by $2M within the first year.* Negotiated new contracts to increase the speed and stability of the Network Infrastructure all while reducing the overall annual spend.* Implemented MDM application to manage all mobile devices for the company.* Worked through budget to reduce overall annual spend by $240K.* Created Walk Out Lead Capture process to get contact information for all consumers shopping at the retail locations. These leads are fed to Salesforce applications for several marketing journeys.* Implemented several of the Salesforce modules to include Marketing Cloud, Social Studio, Journey Building and Sales Cloud.* Upgraded aging end-of-life phone systems to an integrated IP based enterprise class phone system.* Managed a couple of major ERP Upgrades with minimal down time to the organization.* Oversaw the implementation of the Finance Waterfall application within the ERP system.* Worked with team to transition HR / Payroll functions from legacy software to the Kronos systems.* Full project management using the agile framework to rebuild and add functionality to two websites.
  • Symphony Eyc
    Program Manager
    Symphony Eyc Mar 2016 - Mar 2017
    Worked with two divisions of the company to help develop their project engagement and management processes. Rolled out processes and documentation to both devisions. Also worked with companies such as Walmart Canada, Dollar General and Quick Trip on various projects ranging from Logistics planning to product planning and optimal display.* Managed project engagement with Walmart Canada to automate the store layout and product placement of their retail locations.* Managed project with Quick Trip to automate their product placement and supply planning for refrigerated portions of stores.* Worked with team developing supply automation to Dollar Generals 12000 locations.
  • American Furniture Warehouse, Inc.
    Director Of Information Technology / Cio
    American Furniture Warehouse, Inc. Apr 2007 - Mar 2016
    Englewood, Co, Us
    Direct all internal and business IT operations. Formulate and manage IT strategies with a focus on IT organization design, system integration, emerging technologies and new business development for this $600M, 2100 employee consumer products company. Manage a team supporting 14 retail locations and an eCommerce site throughout Colorado and Arizona. Report to the General Manager.➢ Implementation of mobile device management and BYOD technology.➢ Developed and implemented IT disaster recovery plan insuring minimal information loss.➢ Assembled, managed and trained team of IT professionals, cutting support response time and saving the company $250K in outsourcing expenses.➢ Built interface to new delivery routing module, to decrease unnecessary paperwork and increase efficiency of delivery teams.➢ Managed and engineered redesign of eCommerce site, to include new functionality that increased sales revenue by $1.6M per month.➢ Successfully completed implementation of an extensive ERP upgrade. Maintained a 10% increase in revenue during the implementation process.➢ Opened two 630K square foot, state of the art facility in Gilbert and Glendale Arizona. Oversaw the integration of all environmental systems to include security, burglar, HVAC, fuel control, electronic signage and all other IT infrastructure.
  • Storehouse, Inc
    Vice President Of Information Technology
    Storehouse, Inc Apr 1995 - Jan 2007
    Held direct authority over establishment and administration of all IT operating and capitol budgets, development and business operations, technology solutions, software applications and network design. Established and Managed a team of 12 IT professionals for a “Top 50” furniture retail chain with an operating budget of $6M supporting 78 retail and warehouse locations in 12 states with a revenue of $142M.> Re-engineered the company’s largest distribution facility, saving the company $250,000 per month.> Led the team responsible for the successful integration and merger of two dissimilar company IT environments.> Designed compliance documentation and supervised corporate adherence for SarBox/Payment Card industry.> Achieved $300,000 per year in efficiencies through implementation of Bar Coding and Advanced Warehouse Management software.> Instrumental in the merging of 1 medium and 1 small distribution facility into one large facility saving the company $240K per year.
  • Jackson & Coker
    Director Of Information Services
    Jackson & Coker Mar 1993 - Mar 1995
    Alpharetta, Georgia, Us
    Directed all IS business operations for the number one physician recruiting firm in the country and their five remote dial-up locations. Created and operated under a $1M budget. Managed a team of 4 IT Personnel that supported an RS6000 running Oracle applications and seven PICK machines. Report to the Chief Financial Officer.> Integrated two divisions of the company to share like data and support of their remote locations.> Instrumental in the networking of all systems by use of a Novel service set up to route Token Ring traffic to the Ethernet network, allowing for ease of data sharing.

Scott Downs Skills

Management Integration Disaster Recovery Retail Sales Team Building E Commerce Team Leadership Customer Service Strategic Planning Networking Outsourcing New Business Development Budgets Windows Leadership Sales Management Account Management Security Information Technology Virtualization Enterprise Architecture Department Budgeting Budgeting

Scott Downs Education Details

  • United States Army Aviation
    United States Army Aviation
    Aviation
  • Southern Polytechnic State University
    Southern Polytechnic State University
    Electrical Engineering
  • Embry-Riddle Aeronautical University
    Embry-Riddle Aeronautical University
    Aviation

Frequently Asked Questions about Scott Downs

What company does Scott Downs work for?

Scott Downs works for Coast Guard Exchange (Uscgcsc)

What is Scott Downs's role at the current company?

Scott Downs's current role is Ecommerce Manager.

What is Scott Downs's email address?

Scott Downs's email address is sw****@****ail.com

What is Scott Downs's direct phone number?

Scott Downs's direct phone number is +161723*****

What schools did Scott Downs attend?

Scott Downs attended United States Army Aviation, Southern Polytechnic State University, Embry-Riddle Aeronautical University.

What skills is Scott Downs known for?

Scott Downs has skills like Management, Integration, Disaster Recovery, Retail, Sales, Team Building, E Commerce, Team Leadership, Customer Service, Strategic Planning, Networking, Outsourcing.

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