With over 15 years of experience in IT and business leadership, I specialize in strategic planning, team mentorship, and technical support. Holding a Master of Business Administration and a Bachelor's degree in English Literature and Communications, I bridge the gap between technical expertise and business acumen to drive organizational success.My IT leadership experience includes shaping IT strategies, implementing impactful policies, and enhancing technology infrastructures to align with business goals. I excel in building high-performing teams, providing mentorship, and fostering growth. Additionally, my technical expertise spans system administration, networking, security, cloud solutions, and virtualization. Leveraging my communication skills and creative problem-solving abilities, I ensure that IT operations support and advance organizational objectives.I am adept at handling conflict resolution, fostering high team morale, dealing with ambiguous goals or situations, embracing rapid change, and fostering diversity, equity, and inclusion in the workplace. I am an agent for positive change and growth and operate with the highest levels of transparency and ethics.. I exhibit strong problem solving skills and am a lifelong learner.