Scott Dunham Email & Phone Number

- Project managed several North American initiatives resulting in a multi-million dollar impact to NCR’s bottom line utilizing a global PM methodology- Responsibilities included: Scoping projects, developing project charters, developing/managing project plans, performing risk assessments, & facilitate team communications

- Managed three separate teams (15 associates) focused on service deployment and performance reporting- Service deployments represented $74 million dollars of additional maintenance revenue- Performance reports created weekly/monthly for 114 North American based accounts- Initiated service deployment teams in North America, Europe, Middle East, and Africa

- Project managed major account service deployments (ex. Optimal Robotics - $5.2 million dollar maintenance contract )- Scoped all service deployment opportunities for Account Support Directors- Acted as account management process consultant for account support and services sales community

- Managed a 16 associate group performing installation coordination (average - 2000 installs per month) for NCR customers such as AT&T, Worldcom, Qwest, & Cisco- Co-managed the deployment of Remedy HDS (help desk/call center management software)

- Assisted with startup of a 25 associate group performing various account support activities- Managed the deployment of Goldmine contact database software

- Responsible for the sale of NCR solutions/services in a thirteen state territory - Managed 350 large corporate and government accounts in the territory

- Responsible for the sale of Reynold’s internet based products to the automotive industry - Successfully achieved 102% of yearly sales quota and awarded membership in Reynold’s 300 Club- Participated in customer demonstrations, regional meetings, and industry conferences

- Responsible for the sale of Chiquita’s industrial chemicals in a four state territory- Successfully managed a large base of existing customers and represented Chiquita at various industry functions

- Responsible for the sale of EDS’s transaction services in a five state territory while managing the daily activities of one inside salesperson- Successfully achieved 96% of the region’s yearly quota in nine months

Masters, Management

Bachelors, Marketing & Psychology

Activities and Societies: Sigma Nu Fraternity Inter Fraternity Council Ohio Program for Intensive English Took 1.5 years off and worked.

Education record