Scott Dunphy-Brown

Scott Dunphy-Brown Email and Phone Number

Helping build Sales functions that outperform | Sales Enablement | Sales Coaching | @ Sales Calibre
Scott Dunphy-Brown's Location
Greater Sydney Area, Australia
Scott Dunphy-Brown's Contact Details

Scott Dunphy-Brown personal email

n/a

Scott Dunphy-Brown phone numbers

About Scott Dunphy-Brown

With a focus on revolutionising sales through human connections, our team at Sales Calibre is committed to elevating sales strategies beyond mere transactions. We excel in fostering genuine relationships and trusted advisory roles, crucial in today’s market where buyers seek problem-solving partners. Our holistic approach in skills development and enablement has proven to be a game-changer in the sales domain.At past clients, we honed the competencies in customer relations and CRM, tailoring training programs that resonate with the human elements of selling. This experience has been pivotal in shaping Sales Calibre's ethos: to create and measure strategies that not only uplift individual team members but also drive organisational growth and retention through meaningful engagement and development.

Scott Dunphy-Brown's Current Company Details
Sales Calibre

Sales Calibre

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Helping build Sales functions that outperform | Sales Enablement | Sales Coaching |
Scott Dunphy-Brown Work Experience Details
  • Sales Calibre
    Founder & Enabler
    Sales Calibre Jan 2023 - Present
    Sydney, New South Wales, Australia
    Buyers are more educated and no longer need product experts! They need experts in human relationships and trusted advisors in the market they sell into. They need help to solve problems and steer buying decisions. Companies that embrace and invest in their teams ability to build these relationships and strategies to support them, will come out ahead.Our team specialises in building and executing skills development and enablement strategies that puts the human elements back into selling and then measuring the impact of these initiatives. Whether you're a start-up with a small sales team, or a large organisation with multi team sales functions, Sales Calibre can help your teams raise their calibre to be more human and drive greater results.We have a 2 focus areas that drive improvements.1. Human behaviours - Team members attitude, drive and resilience. - Buying personas and the personality traits - how to effectively adapt your communication style to create connections. - Positive and growth mindsets - what are they and how to stay in the zone. - Selling to humans - Integrity based selling, so you don't have to sell your soul to get results. - Better discovery and sales conversations to increase sales velocity. - The power of personal branding and being a authority in your sales space.2. Enablement programs- Strategies and programs that build and strengthen the purpose, sales capability and go-to-market approaches.- Defined recruitment structures and processes to identify and hire the right team members.- Onboarding programs to ramp sales teams to deliver a faster return on investment.- Establish coaching Programs to build and grow existing capability and increase pipeline stage conversions. I predominantly work with clients in the B2B sales space from SaaS technology, finance and lending, professional services and startup small businesses with customer facing roles that have an impact on revenue I look forward to connecting.
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  • Woolworths At Work
    Sales Enablement
    Woolworths At Work Sep 2021 - Jan 2023
    Sydney, New South Wales, Australia
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  • Brand Influence Group (Big)
    Sales Training And Enablement
    Brand Influence Group (Big) Dec 2020 - Sep 2021
    Sydney, New South Wales, Australia
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  • Ondeck Australia
    Learning Manager - Sales Enablement (Redundancy - Covid 19)
    Ondeck Australia May 2019 - Apr 2020
    Sydney, Australia
    Implementation of Learning strategy across all departments.Design and development of learning programs and materials.Establishment of Sales Enablement program for onboarding and skill competencyDevelopment and Implementation of key frameworks and pathways for onboarding,Team development and leadership growth.Coaching Frontline managers to lead high performing teams
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  • Leap Legal Software Au
    L&D And Sales Enablement Manager
    Leap Legal Software Au Nov 2017 - May 2019
    Sydney, Australia
    Implementation of Learning strategy across all departments. With a specific focus on the Sales Business.Design and development of learning programs and materialso Establishment of Sales Enablement programfor onboarding and skill competencyo Development and Implementation of keyframeworks and pathways for onboarding,o Team development and leadership growth.o Coaching Frontline managers to lead high performing teamso Development and maintenance of annual training calendaro Implementation and administration of LMS o Development of eLearning content using Articulateo Data analysis of Sales process and providing recommended solutions
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  • Infotrack Pty Ltd
    Sales Program Manager
    Infotrack Pty Ltd Aug 2017 - Nov 2017
    Sydney, Australia
    Research and analysis to develop future markets to sell in to. Collaboration with Product, Development and sales teams to create new products and sales strategies.Creation, Development and management of an Online Sales team focused on corporate and accounting markets.Management of 8 Online BDMs Sale training focused onCold callingSolution SellingObjection HandlingClosing TechniquesPipeline managementForecasting
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  • Infotrack Pty Ltd
    Sales Training And Enablement
    Infotrack Pty Ltd Nov 2015 - Aug 2017
    Sydney, Australia
    Design and development of sales learning program's across the Sales and Operations teams Design of blended learning programs on sales and soft skillsDelivery of sales programs using both Face to Face and online Webinar/Lync toolsCoaching of Account Managers to improve sales effectiveness and develop key presentation skillsAnalysing revenue numbers to identify areas of improvement and coaching needsPrograms includeSales and customer service Effective communicationInduction for Sales team and Industry knowledgeTime managementCareer planning
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  • Veda
    Learning Consultant
    Veda Dec 2012 - Nov 2015
    North Sydney
    Key responsibilities and achievements include:• Design and development of learning program's across product, process, systems and people • Delivery of programs using both Face to Face and online Webinar tools• Developing E-Learning modules and video demonstrations using Adobe Captivate CS6• Coaching Frontline managers to lead high performing teams• Mentoring of Account Managers to improve sales effectivenessPrograms includeo Leading to inspire o Effective communicationo Behavioural and psychometric (DISC and LSI)o Legislation for credit reportingo Veda Online portal specific products for external clients
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  • Veda
    Business Sales Trainer
    Veda Nov 2011 - Dec 2012
    North Sydney
    • Design and development of sales and leadership learning program's across the Sales and Operations teams (Designed and developed ACES sales program)• Delivery of sales and leadership programs using both Face to Face and online Webinar tools• Coaching Frontline managers to lead high performing teams• Coaching of Account Managers to improve sales effectiveness and develop key presentation skills• Analysing revenue numbers to identify areas of improvement and coaching needsPrograms includeo Sales and customer service (ACES program developed in house)o Leading to inspireo Effective communicationo Induction for call centre and Corporate on-boardingo Time managemento Career planning
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  • Thorn Group Limited
    National Sales And Operations Manager (Natsom)
    Thorn Group Limited Nov 2010 - Nov 2011
    Bankstown
    •Key accountability of all areas of Profit and Loss of 80 stores nationally with annual revenue of $157,000,000•Training, development and performance management of 9 Regional managers.•Strategic planning for all areas of operations to ensure continued improvement including o Annual budgets and operating planso Complianceo Risk o Customer satisfactiono Retentiono Producto Logisticso Fleet managemento Marketingo Strategic Business Plans •Tactical planning of property including new store openings, store relocations and refurbishments.•Facilitation of quarterly business workshops for the regional managers combining the review of key metrics and development programs.•Analysis of competition and development of strategies to maintain and increase market share.
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  • Jaycar Electronics
    Area Manager Nsw And Act
    Jaycar Electronics Feb 2006 - Oct 2010
    Rydalmere Nsw
    •Key accountability of all areas of Profit and Loss of 12 stores across 2 business models with annual revenue of $9,000,000.•Training, development and succession planning of Store Management and sales teams of approx 60 team members.•Delivery and facilitation of training workshops in Sales, Customer service, Operational systems and processes, time management, team development and OHS&W.•Monitoring of service standards to ensure a consistent delivery of a high level of service to all customers.•Review of merchandising standards and training of effective merchandising principals.•Creating local marketing opportunities to increase consumer and brand awareness in the community.•Analysing of local competition and developing strategies to maintain and increase market share.•Reviewing team performance and management of both achievement and non- performance.•Setting and monitoring individual Key Performance Indicators of Store teams and coaching to achieve set targets.•Managing P&L controllable expenses and maximising operating profit.•Conducting annual salary reviews and performance reviews of Store Management teams.•Providing feedback to buyers of product performance and suggested buying plans.•Management of Bi annual stock takes and ensuring future plans achieve an acceptable level of shrinkage.•Liasing with Warehouse teams to ensure stores stock turns are maintained and out of stocks are minimised.•Monitoring and reporting of viable locations for new stores.•Project planning and management of 8 store closures, 5 new store openings, 2 store relocations and 1 store refurbishment.•Developing effective quit cycles and clearance of aged inventory.•Wage cost forecasting and management of actual wages as a percentage to sales.•Sales forecasting and budgeting to a weekly basis and review of achievements.•Strategic planning of non-performing stores and developing timelines to ensure a positive turn in performance is accomplished.
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Scott Dunphy-Brown Skills

Customer Relations Consultative Selling Customer Service Business Strategy Training And Development Technical Training Team Leadership Situational Leadership Sales Management Employee Training Training Coaching Merchandising Performance Management Management Retail Forecasting Leadership Strategy Business Analysis Sales Customer Relationship Management

Scott Dunphy-Brown Education Details

  • Salescalibre.Au
    Salescalibre.Au
    +(61) 0421 488 800

Frequently Asked Questions about Scott Dunphy-Brown

What company does Scott Dunphy-Brown work for?

Scott Dunphy-Brown works for Sales Calibre

What is Scott Dunphy-Brown's role at the current company?

Scott Dunphy-Brown's current role is Helping build Sales functions that outperform | Sales Enablement | Sales Coaching |.

What is Scott Dunphy-Brown's email address?

Scott Dunphy-Brown's email address is du****@****ond.com

What is Scott Dunphy-Brown's direct phone number?

Scott Dunphy-Brown's direct phone number is +6113006*****

What schools did Scott Dunphy-Brown attend?

Scott Dunphy-Brown attended Salescalibre.au.

What skills is Scott Dunphy-Brown known for?

Scott Dunphy-Brown has skills like Customer Relations, Consultative Selling, Customer Service, Business Strategy, Training And Development, Technical Training, Team Leadership, Situational Leadership, Sales Management, Employee Training, Training, Coaching.

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