I am results-oriented business professional ready to take on new challenges and help companies grow. I have extensive experience in managing employees, coordinating departments, and improving efficiency of operations. I am extremely passionate about helping businesses and people excel. I am a positive, optimistic, and energetic person, always interested in expanding my horizons and exceeding professional expectations.TRANSFERABLE SKILLS Excellent oral and written communication skills, capable of respectful and successful interactions with all clients, management and staff  Highly capable of working in a team atmosphere and independently in a proactive manner with an ability to handle high-stress situations with calm competence Exemplary organizational skills with a proven track record of working in a fast-paced, performance-oriented environment with a positive, service-oriented attitude Strong work ethic and ability to work outside of normal business hours, as needed, to support the goals of the company Maintain compliance and consistency, and taking corrective action when needed Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes Creating, communicating, and maintaining quality control policies and standard work procedures to Managers and associates Proactively identifying and leading process improvement initiatives and partnering with other Managers to share best practices  Building and delivering productivity plans by reviewing work forecasts, determining requirements, and partnering with other Managers to balance labor and cost Evaluating performance objectives to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations Excellent computer proficiency