Scott Easley Email & Phone Number

Menifee, CA, US

Irvine CA

• Responsible for pre-sales and post installation
• support
• Providing Customer Technical support during & after Migration
• Responsible for multiple, simultaneous orders/projects acting as a Project Engineer with a Project Manager or acting with the combined function of both for multi site customers.
• Collecting information, scheduling and managing Migrations for all sites meeting short due dates.
• Usually implementing the more complex projects.

Irvine

• Responsible for pre-sales and post installation support
• Provided Customer Technical support during & after cutover
• Responsible for multiple, simultaneous orders/projects acting as a Solutions Engineer 3 handling Technical
• Projects with a Project Manager or acting as the Project Manager & Solutions Engineer 3 for multi site customers. Collecting information, scheduling and managing Migrations for all sites meeting short due dates.
• Implemented the more complicated projects.
• Responsible for identifying and resolving discrepancies/barriers to success

• PAETEC
• Responsible for Technical pre-sales and post installation support
• Providing customer Technical support during & after cutover
• Supporting multiple Sales and Service Engineers with multiple, simultaneous orders/projects.
• Technical point of contact during the implementation of services supporting the Service Engineer.
• Responsible for identifying and resolving discrepancies/barriers to success

Irvine

• PAETEC
• Responsible for Internal Project cleaning up Database /M6 Task closure

Irvine

• PAETEC
• Managed a small Field Tech Group for Southern Ca
• Responsible for successful & timely installation of service
• Trained and motivated the team technically and to be customer advocates.
• Successful in removing obstacles for successful installs
• Worked closely with Sales and Service Engineering to meet deadlines or needs of the customer

Culver City

• Installed various CPE (Channel Banks, Routers, Drop and Insert, IADS & DS3 Muxes.
• Turned up and Troubleshot DS0 through DS3s Transport and various Voip Products, Internet, MPLS, Integrated Services, PRIs, Techpath/CAS.
• DMRC Extensions
• Internal and external Customer contact and satisfaction

Anaheim

• Myself and 3 other Technicians Installed, wired, configured, turned up and maintained 32 Colo Facilities in Southern CA and 28 in San Francisco Bay area within an 18 month time frame.
• Equipment installed and configured included Power, OC48 – OC3, Fiber MUX, DS3, T1s, DS0s, ATM equipment, DSLAM, Cisco and DS0 wiring.
• Also supported services built at Business locations.
• Worked with Internal Groups, Local Exchange Carriers, Competitive Local Exchange Carrier, Network Operation Centers and Business Customers during Installation and Maintenance

Pasadena

• Spliced, configured, troubleshot including chronic problems for Fiber, DS3, T1, HDSL, ADSL, DS0, Copper Cables up to 3600 pair. Wiring DSX panels for T1s and DS3s.
• Equipment I configured included OC48s – OC3s, Fiber Mux, Channel Banks, Drop and Insert, CEVs (Controlled Environmental Vaults), Repeaters for T1s, HDSLs and Interoffice T-Carrier.
• Remotely tested T1 services through DACs after services complete as a trial program for field services.
• Worked closely internally with Outside Plant, BIC & Fiber Engineers and Equipment Manufactures Adtran & Pairgain Engineers to resolve chronic problems.