Scott Easterday Email & Phone Number

Richmond, Va, Us

Richmond, Va, Us

Richmond, Virginia Area

Richmond, Virginia Area

SAP Solution Manager Administrator and Transport ControlGlobal Combat Support System-Army• Archive all project related documentation in a well-organized repository for one of the largest SAP implementations in the world.• Led the release of all updated project documentation to production upon releases.• Respond to requests to move objects and documentation into and out of releases.• Help spearhead the Planning & Analysis process to elicit and document requirements from business customers and other stakeholders.• Performed as functional lead in large Solution Manager Upgrade from 7.1 to 7.2 including training of all end users on new functionality.• Created and maintained administrator and end user documentation for multiple processes and procedures.• Respond to requests to both create and move SAP transports through the system landscape in a timely manner.• Ensure all transports related to a release were ready to be moved and in the correct order.

• Served as point of contact for design, documenting and optimizing of system processes as well as mapping current state and to-be state.• Designed and created ad hoc reports based on internal and external customer requests.• Synchronized ARIS Process Models with SAP Solution Manager to ensure business continuity.• Tracked modeling change requests and incorporated requirements into process design.• Assisted in Planning & Analysis, Testing, Training, and Quality Assurance

• Created and managed requirements in the form of stories and tasks in agile development environment. • Collaborated with process owner to verify application enhancement requests. • Created and maintained administrator and end user documentation. • Managed production issues as they arrived during the beta release in order to help meet deadlines.• Created and managed automated test scripts.• Tested application before being released to other locations throughout the organization.

• Participated in discussions with stakeholders regarding business process activities. • Created and maintained business process charts and documentation for company intranet. • Conducted regular communication sessions with Quality Control to validate that requirements were met. • Maintained intranet content.

M.S., Information Systems

B.S., Information Systems