Scott Eide Email & Phone Number

Sugar Land, Tx, Us

Houston, Tx, Us

• Manage company's Cybersecurity team responsible for all IT Security Operations, Cyber Defense, and PCI-DSS Compliance for Landry's Inc | Fertitta Entertainment, The Golden Nugget Casino Hotels, The Post Oak Hotel - Houston, and the Houston Rockets (NBA). • Oversee or directly administer Email Defense, Endpoint Protection, Incident Response, Compliance, Firewalls, Vulnerability Management, Security Awareness and Training. • Implemented various cybersecurity solutions involving thousands of users and endpoints (CrowdStrike Falcon, Prisma Access/Talon Secure Web Browser, KnowBe4 Security/Phishing Awareness, Abnormal Email Security, Tanium, Trellix).

Houston, Tx, Us

• Administered company’s Endpoint Protection solution (FireEye HX, McAfee Endpoint Security)• Manage company's Endpoint Management System (Tanium)• Managed company's Secure Internet Gateway (Cisco Umbrella).• Administer company's Email Protection Gateway (Proofpoint).• Administered company's Threat Monitoring/Intelligence system (IntSights, Rapid7).• Assist in monitoring endpoints for company’s SIEM solution (FireEye Helix, IBM QRADAR).• Managed company's cloud storage solution (DropBox Enterprise, OneDrive).• Administer company’s VPN/two-factor authorization system (Cisco DUO/Cisco AnyConnect).• Train end-users on proper anti-phishing procedures by utilizing KnowBe4.• Google Administrator for Chromebook deployments (500+ endpoints).• Report directly to the CISO to lead various project work as-needed.

Houston, Tx, Us

• Managed 12 employees on the IT Support/Point-of-Sale Implementation team. • Responsible for the training of all new IT Support/Implementation personnel. • Provided escalation and upper-tier support to resolve complex technical and customer service issues.• Tracked, analyzed, and documented company revenues on a daily basis.• Lead various project work as-needed, including product rollouts/upgrades, technical documentation, and beta testing.

Houston, Tx, Us

• Provided phone, email, and on-site support to restaurant users of NCR Aloha Point-Of-Sale.• Responsible for new store installation of Aloha POS equipment, server, software, and network components.• Provided desktop support to corporate users. This included support of Windows, MS Office, TCP/IP, network drives, and HP/Toshiba/Xerox printers.• Responsible for hardware and software upgrades, administrating users (Active Directory), working with Windows servers, and TCP/IP infrastructure. • Traveled nationwide to check on our restaurants’ IT status, needs, and adherence to company standards.• Provided weekday, weekend, and after-hours (on-call) system support.

• Lead IT Support department by providing technical solutions to customers and end users.• Initiated and directed the company’s effort in slowing e-commerce fraud.• Tracked, analyzed, and documented company revenues on a daily basis.• Assisted in the 24 hour monitoring and upkeep of web and VOIP servers and other critical systems.• Primary technical beta tester for all company products.

Chicago, Il, Us

• Communicated with department heads and system managers to develop and implement Y2K contingency plans.• Investigated and assessed the Y2K compliance of critical outside suppliers and vendors.

Dayton, Oh, Us

• Specialized in PC and component-level CRT repair for the automobile dealership industry.• Supervised the work of other CRT technicians by ensuring that the quality of repair met company standards.