Accomplishments:* Increased Customer Satisfaction Index from 75% to 85% from 2015 to present* Recognized for 2016 Highest District Sales (Kent), achieved over $50m in sales* Hit shrinkage targets QoQResponsibilities:* Lead 120+ operations team consisting of 20 managers and 100 individual contributors for Safeway / Albertsons Produce department* Train and develop new and existing employees to drive sales, enable leadership development and * Maintain operational and business readiness by ensuring day-to-day operations across 20 stores throughout Washington* Create alternate modes of sales and marketing tactics to increase produce sales* Maximize customer experience by creating welcoming presentations and product placement to drive attraction for department sales and gain

Accomplishments:* 6 years of exceeding sales and gain (profit) targets * 11 years of increasing sales and gain YoY (6 years double digit increase)100% achievement of scope, schedule and budget across over 100 projects and stores* Achieved over 300% efficiency for logistics management during store remodel* Developed new fixture design still being used todayResponsibilities:* Delivered end-to-end project management to improve customer experience for produce department across 100 stores* Drove collaboration and vendor management to ensure achievement of target scope, schedule and budgets* Managed operations of project team to deliver remodel efforts while maintaining business readiness during store hours* Developed new system for logistics management of equipment to maximize efficiency of work efforts* Designed and developed new display concepts * Maximized personnel with store and department fit based on demographics, personality and culture fit

Accomplishments:* Trained and developed 6 individual contributors - 2 are current managers for SafewayResponsibilities:* Maintain and achieved standards* Delivered weekly sales forecast to maximize sales and gains* Ordered produce based on forecast projections to minimize shrinkage* Delivered customer experience standards and expectations