Scott Elmer Email & Phone Number

Ford, Gb

Ford, England, United Kingdom

United Kingdom

Vital Power is one of the fastest growing generator service solutions companies in the UK. Our vision is to be the most trusted service provider within the critical power solutions sector by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity and passion.

High Wycombe, England, United Kingdom

I was head hunted via LinkedIn to join Pholex Ltd who hire and install temporary power into the film industry. I was responsible for operations, the day to day running of the warehouse, maintaining orders and the delivery of kit and labour.I streamlined operations and productivity by improving procedures and stock management, updating health & safety, training staff and recruiting warehouse employees.I identified and implemented process changes to increase efficiency and reduce costs.Coordinating the flow of goods and services to customers, ensuring that products are delivered on time and in good condition.I managed & motivated a team of 15 using effective communication to ensure they performed their roles in line with client requirements and safety regulations.Client management - raising quotes, organising labour and liaising with clients on a daily basis to manage expectations and meet their ever-changing needs.Vehicle fleet management – handled any insurance claims and managed Tax/MOT/Service of all vehicles to ensure they were safe for employees to use.

Aylesbury

I joined the company as a Sales Manager and was promoted to General Manager in 2020 and was responsible for the day to day running of the business.I grew company sales to become the No 1 dealer in 4 leading generator brands through AB testing, competitor analysing, deals for consumers and ensuring the website contained the most up to date information to increase our conversion rates.I devised the front end of the mail order website – used my strong communication skills to write content and ensure an effective customer journey.I developed a team of 6 sales & admin staff. Recruited and trained them with a strong focus on customer service – ensuring good product knowledge, information gathering and excellent customer aftercare.I sat on the Leadership Board, representing EGS, devising strategy and proposing ideas for new growth, for example employing a dedicated project manager for larger generator sales and full turnkey solutions.I led the Health and Safety team to ensure procedures were met and legal requirements adhered to for both EGS and a further 5 group companies (position was later filled by full time H&S Manager)

Thame, England, United Kingdom

I was promoted to Key Account Manager looking after Argos, John Lewis, TV shopping & large mail order companies. Managing some of the companies leading accounts.I opened up 10 key mail order accounts in the European Union to further increase the companies profile.I built strong relationships with key strategic customersProduct development was a key part to this role to bring new and innovative products to market allowing us to increase market share.I visited a trade exhibition in Houston, Texas yearly representing my company learning how to network and create lead generation and to source new fabrics through suppliers

Thame, England, United Kingdom

I managed existing customers and opened new accounts all over the Southeast of England.

Thame, England, United Kingdom

I visited retail shops all over the UK installing and merchandising company fixtures. I also worked as a part-time sales representative 2 days a week.

I joined Groves as an Assistant to the Operations Director. This varied role gave me a great insight into the business. I was involved in warehouse duties, retail merchandising, premises moves, learning systems and logistics.

Business & Finance

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