Scott Elyard work email
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Hello, my name is Scott and I'm a dynamic, versatile, hands-on General/Operations Manager with a wealth of knowledge and experience delivering unprecedented sales growth, assertively negotiating new business deals, forging strong relationships with customers, and assembling/leading talented teams of professionals. I actively participate in the used car department, driving additional sales and revenue for the dealership. I strive to facilitate compelling presentations and demonstrations that capture new business development opportunities. I transparently communicate with internal team members and customers. I deliver outstanding customer service by quickly reacting to problems and questions. I engage customers and the community on social media through innovative branding campaigns. I play an active role in the community through engagement, events, and other forms of communication. I also elevate the performance of teams through interactive training and mentorship programs.If you think I would be a great fit for your organization, please reach out to me directly. I'm looking forward to exploring a rewarding and challenging career opportunity with you.
Cma’S Valley Honda, Vw, Cdjr, Nissan, Subaru
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Used Car DirectorCma’S Valley Honda, Vw, Cdjr, Nissan, Subaru Jun 2022 - Present
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OperationsToothman Automotive Group (Floyd Cdjr, Toothman Ford, Toothman & Sowers) Jun 2021 - Present
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General ManagerCma’S Skyline Cdjr Apr 2019 - Jun 2020Woodstock, Virginia, United StatesStrategically led all facets of front-end and fixed operations, which included sales, F&I, customer service, and vehicle service. Established robust and aggressive goals for all departments.• Rapidly increased sales on new and used vehicles. Strengthened market share from 20% to 85%. Simultaneously enhanced customer retention rates within the first year from 15% to 40%.• Doubled part sales by ensuring profit margins and goals were met or exceeded. Sustained parts and service growth over the last year.• Re-structured processes and procedures for F&I. Increased per copy by $1,350. Also improved customer pay, dollars per RO, ELR, and gross profit.
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General ManagerBob Wade Autoworld (Subaru, Lincoln, Motortrend Certified) Jun 2014 - Apr 2019Harrisonburg, VaCollaboratively led front-end and fixed operations for the dealership. Forecasted performance and implemented goals for all aspects of operations. Instituted new sales and internet processes that incorporated multiple teams.• Consistently outperformed total unit sales performance within the first three months of employment. Increased overall market share from 97% to 133% within the first year.• Promoted excellence in customer service through quick responses to questions and problems. Boosted customer retention rates from 41% to 57% within the first year.• Integrated F&I into the sales and deal structuring process. Improved per copy results by $1,200 and sold an average of 107 vehicles from July to December of 2014, up from 66 units the previous months/year. Averaged a 5-9% increase in sales each subsequent year.
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General ManagerCma’S Colonial Kia Oct 2013 - May 2014Chester, VaSpearheaded daily dealership functions for front-end and fixed operations teams. Clearly defined sales, customer service, vehicle service, and finance goals.• Facilitated and maintained Grant Cardone on-demand training initiatives for all departments. Strengthened the knowledge, skills, and performance of the entire team.• Minimized losses and reduced overhead costs by evenly balancing inventory based on customer demand. Tracked and improved sales performance.• Drafted and executed new sales processes and procedures that boosted overall dealership sales. Directed sales meetings that motivated and enhanced performance.
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General Sales ManagerCma’S Colonial Honda Oct 2011 - Sep 2013Chester, Virginia, United StatesPlanned and executed sales processes, training, and effectively managed all aspects of front-end and fixed operations for the dealership. Conceptualized advertising, ordered new inventory, and monitored the financial performance of the organization.• Smashed previous records by delivering and impressive number of units within the first three months of employment. Expanded overall market share from 113% to 126% in a five-month period.• Frequently and transparently communicated with customers during the purchase and after the sale. Improved customer satisfaction and retention rates from 34% to 50.6%.• Achieved 200+ vehicle sales for 2012, up from the previous year's performance of 132. Sustained a 230 vehicle average in 2013.• Secured the "President's Award" from Honda for outstanding and aggressive new sales and recognition as the #1 Honda dealer in Richmond, Virginia for 2012 and 2013.
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General ManagerHarrisonburg Auto Mall (Hyundai,Honda,Mitsubishi,Ford) Feb 2000 - Sep 2011Harrisonburg, Virginia, United StatesGeneral Sales Manager (2001 - 2007); Sales Manager (2000 - 2001)Directly oversaw all aspects of front-end and fixed operations departments throughout the dealership, with a focus on sales and business development. Cultivated and retained customers from the local community.· Transformed the performance of the dealership by recruiting, on-boarding, and training an entirely new sales team. Re-focused management’s goals, objectives, and priorities.· Successfully elevated the dealership’s performance from 40 to 90 vehicle sales per month. Achieved status as the top-selling Hyundai dealer within a 70-mile radius.· Set and continuously broke dealership records for Hyundai sales, total sales, and total profit. Maintained status as the top HSI in the district for sales performance.· Retained recognition for outstanding customer satisfaction for four quarters. Quickly responded to questions, complaints, and other emerging issues.· Earned recognition from Hyundai Motor Finance as the top finance penetration dealer within a highly competitive district.
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General ManagerLuray Chevrolet Buick (Owned By Harrisonburg Auto Mall) May 2007 - Jul 2009Orchestrated and guided daily and fixed operations for the entire dealership. Assembled highly structured approaches to daily operations with the sales and management teams.• Pioneered the start-up of a highly successful commercial fleet department within the dealership's structure. Increased net profit from previous years by re-structuring the entire dealership.• Enhanced the knowledge, skills, and performance of the service department. Boosted ELR by 24% and simultaneously increased service absorption by 13%.
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Used Car ManagerCharlie Obaughs ( Gmc,Buick Oct 1998 - Jan 2000Daily operation for the used car department
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Used Car ManagerWheatley Motor Car Co Jun 1997 - Oct 1998Daily operation for the used car department.
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Sales ConsultantHartman Motor Sales ( Dodge May 1994 - Jun 1997Let customers buy and have great customer service skills.
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Asst. MgrRoses Department Stores Jan 1992 - May 1994Made sure customer service was the best in the district and made sure shrinkage was under average of district.
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Department ManagerWalmart Jun 1990 - Jan 1992Made sure department was profitable and customer service was great.
Scott Elyard Skills
Scott Elyard Education Details
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School Of Hardknocks -
Harrisonburg High SchoolDiplomia -
Nada Dealer Academy
Frequently Asked Questions about Scott Elyard
What company does Scott Elyard work for?
Scott Elyard works for Cma’s Valley Honda, Vw, Cdjr, Nissan, Subaru
What is Scott Elyard's role at the current company?
Scott Elyard's current role is Hands on General/Operations manager with a wealth of knowledge and experience delivering unprecedented sales and fixed operations growth..
What is Scott Elyard's email address?
Scott Elyard's email address is sc****@****art.com
What is Scott Elyard's direct phone number?
Scott Elyard's direct phone number is +154083*****
What schools did Scott Elyard attend?
Scott Elyard attended School Of Hardknocks, Harrisonburg High School, Nada Dealer Academy.
What are some of Scott Elyard's interests?
Scott Elyard has interest in Family, New Ventures, Getting Back In Touch, Consulting Offers, Sports, Reference Requests, Career Opportunities, Expertise Requests, Business Deals.
What skills is Scott Elyard known for?
Scott Elyard has skills like Customer Satisfaction, Profit, Automobile, Sales, Vehicles, Customer Retention, Purchasing, Management, Parts, Automotive, Dealers, Crm.
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