Scott Esterby Email & Phone Number

Eden Prairie, Minnesota, United States

Hired by the senior leadership to manage the daily operations of the facilities, equipment, and people at the 400 acres, 18 hole championship golf course in a gated community serving over 475 members.Achievements:● Transform the operational processes and standards to elevate the facilities and operations to ensure thedelivery of a first-class guest experience.● Hire, train, and manage 30 direct reports and project teams of 10 – 20 people in the daily operations.● Manage an average of 5 – 10 vendors in the delivery of equipment and supplies key to the business.● Develop project plans and lead the teams in the execution of operations projects supporting weekly specialevents for 50 – 200 attendees.● Provide a strategic perspective driving operations profitably while enabling high guest satisfaction. Responsibilities:● Analyze performance data, identify process or program improvements, and present recommendations.● Align resources continuously to support operations needs through seasonal demand fluctuations.● Counsel leaders in the full employee lifecycle from talent acquisition to performance management● Manage multiple operational projects at a time with varying budgets, complexity, and duration.● Serve as the leader of all human resources programs and policies with accountability for employee training.

Hopkins, Minnesota, United States

Repeatedly promoted up to a senior leadership role that reported directly to executive leadership that managed the facilities, equipment, and overall operations of the luxury 120 acre, 18 hole golf course.Achievements:● Hired, trained, and led up to 20 direct reports and ownership of the department budget.● Managed multiple projects at a time including capital projects, facilities, and human resources initiatives.● Analyzed the budgets, identified cost savings, and implemented savings measures to effectively navigate anunexpected economic downturn without necessitating staff or quality reductions.● Elected and led the employee recognition committee for 4 years to recognize high performers, coordinatemultiple events, and managed multiple award programs to attract and retain talent.● Implemented continuous improvement initiatives including technology measures to drive operational excellencein the facilities and supply chain that were key to the quality of the customer experience.Responsibilities:● Cultivated strong working relationships with vendors, colleagues, and leadership to ensure operational initiatives were on track with established timelines and budgets.● Applied strong problem-solving skills to continuously improve processes in the facilities and overall operations.● Communicated with operations team, staff, and clients regularly including addressing special projects.● Performed personnel functions such as selection, training, or evaluation.● Worked cross-functionally to control costs, improve quality, and increase productivity.

Hopkins, Minnesota, United States

Promoted to the role managing all irrigation systems and technology critical to cost-effectively managing seasonal fluctuations for the luxury facility with an immediate customer impact.Achievements:● Managed multiple project teams at a time with varying complexity and duration.● Trained and supervised employees in the department processes and equipment.● Scheduled, coordinated, and performed preventative maintenance on the facilities and equipment as needed. Responsibilities:● Implemented process improvements and automation when possible to improve productivity and reduce costs. ● Planned, directed, and coordinated all projects in the department in partnership with location leadership.● Solved problems on short timelines while escalating matters as appropriate to effectively resolve challenges.

Hopkins, Minnesota, United States