Scott Feingold

Scott Feingold Email and Phone Number

Customer Success Manager, Mid Market @ AlertMedia
Austin, TX, US
Scott Feingold's Location
Austin, Texas, United States, United States
Scott Feingold's Contact Details

Scott Feingold personal email

n/a
About Scott Feingold

Experienced Sales and Customer Experience Professional with a demonstrated history of success working in the Software and Social Media Marketing industries. Skilled in Oracle Database, Salesforce, Microsoft Office, Communication, Customer Satisfaction, and Public Speaking. Strong, results driven technology professional.

Scott Feingold's Current Company Details
AlertMedia

Alertmedia

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Customer Success Manager, Mid Market
Austin, TX, US
Website:
alertmedia.com
Employees:
447
Scott Feingold Work Experience Details
  • Alertmedia
    Customer Success Manager, Mid Market
    Alertmedia
    Austin, Tx, Us
    View
  • Alertmedia
    Team Lead, Customer Success
    Alertmedia Nov 2024 - Present
    Austin, Texas, Us
    View
  • Alertmedia
    Senior Customer Success Manager
    Alertmedia Oct 2023 - Nov 2024
    Austin, Texas, Us
    View
  • Alertmedia
    Customer Success Manager
    Alertmedia Nov 2021 - Oct 2023
    Austin, Texas, Us
    Handling the onboarding, training and implementation of new customers and acting as the first point of contact for existing customers of AlertMedia
    View
  • Hid Global
    Customer Support Technician I
    Hid Global Sep 2019 - Nov 2021
    Austin, Tx, Us
    View
  • Godaddy
    Sales Representative
    Godaddy Nov 2018 - Aug 2019
    Tempe, Az, Us
    Inside sales expert in a high-volume outbound sales role making a big impact for local businesses on a high-energy, hard-working, winning team. What I did:• Sell our solutions with a consultative approach in a high-energy environment. • Develop top-performer sales skills with our training and mentorship programs.• Thrive with the support of teammates.
    View
  • Crossmatch
    Associate Customer Support Technician
    Crossmatch Feb 2016 - Oct 2018
    Palm Beach Gardens, Fl, Us
    Full time Customer Support Technician handling software and hardware maintenance and repair issues. First point of contact for customer service issues and measured against metrics focused on Customer Satisfaction and positive Customer Experience. Responsibilities include: - Installed software, modified and repaired hardware and resolved technical issues.- Managed call flow and responded to technical support needs of customers.- Resolved customer issues in a clear, courteous and straightforward manner.- Responsible for selling customers Warranty and Software Upgrade services. - Demonstrated professionalism and courtesy with customers at all times.- Identified and solved technical issues with a variety of diagnostic tools.- Followed up with clients to ensure optimal customer satisfaction.- Used ticketing systems, such as Salesforce.com and Oracle, to manage and process actions taken.- Project Manager for all Change Management Documents (CMD's) pertaining to mandatory patches and changes affecting agency specific configurations of our software.
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  • Crossmatch
    Customer Support Intern
    Crossmatch Sep 2015 - Feb 2016
    Palm Beach Gardens, Fl, Us
    Responsible for repair of Government and Public Sector customer computer systems. Installed and tested various Crossmatch software packages and coordinated delivery to the customer. Project leader on a recall of a defective product and facilitated cross shipment for each affected user.
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  • Stallone'S Italian Kitchen
    Server, Expeditor And Delivery Driver
    Stallone'S Italian Kitchen Jun 2013 - Feb 2016

Scott Feingold Skills

Public Speaking Singing Highly Ambitious Always Willing To Learn Always Punctual Friendly Personality Learning Quickly Dependable Team Player Facebook Cash Handling Experience People Skills Close Attention To Detail Social Networking Fast Paced Highly Detail Oriented Highly Personable Highly Motivated Self Starter Phone Etiquette Team Oriented People Oriented Self Driven Highly Responsible Customer Service Microsoft Office Microsoft Word Microsoft Excel Microsoft Powerpoint Customer Satisfaction Communication Salesforce.com Oracle Database

Scott Feingold Education Details

  • Palm Beach State College
    Palm Beach State College
    General Studies
  • Olympic Heights Community High School
    Olympic Heights Community High School
    College/University Preparatory And Advanced High School/Secondary Diploma Program

Frequently Asked Questions about Scott Feingold

What company does Scott Feingold work for?

Scott Feingold works for Alertmedia

What is Scott Feingold's role at the current company?

Scott Feingold's current role is Customer Success Manager, Mid Market.

What is Scott Feingold's email address?

Scott Feingold's email address is sf****@****bal.com

What schools did Scott Feingold attend?

Scott Feingold attended Palm Beach State College, Olympic Heights Community High School.

What skills is Scott Feingold known for?

Scott Feingold has skills like Public Speaking, Singing, Highly Ambitious, Always Willing To Learn, Always Punctual, Friendly Personality, Learning Quickly, Dependable Team Player, Facebook, Cash Handling Experience, People Skills, Close Attention To Detail.

Who are Scott Feingold's colleagues?

Scott Feingold's colleagues are Nicole Hyden, Virginia Davies, Susan Morgan, Martin Feery, Daniel Flores Hidalgo, Ben Mota, Justin Baker.

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