Scott Friedstein Email & Phone Number

Arlington, Massachusetts, United States

• Provides peer support to clients suffering from psychiatric illness and acute social injury as part of an integrated care Program for Assertive Community Treatment team.• Attends clinical supervisions and office hours with program’s Boston, New York and Los Angeles teams.• Volunteers on Ellenhorn Social Responsibility Committee, attends organizing meetngs and takes part in educatonal conversation hours.• Manages regular client caseload and drafts assessments and clinical notes tracking client progress.• Formulates treatment plans as part of a client’s Roadmap To Recovery.• Attends daily report meetings and provides salient accounts of the previous day’s client contacts.• Communicates with team’s clinicians, nurses, psychiatrists, clinical directors and medical directors to coordinate care.• Utilizes the Wellness Recovery Ac

Everett, Massachusetts, United States

Serves on YouForward Leadership team and provides programmatic content across two Access Center sites and calendars.Manages logistics, procurement, venue sourcing, and transportation for all events, groups and activities throughout calendar year including major outings and community building initiatives. Designs calendars, flyers and newsletters in Canva and manages Facebook and TikTok accounts.Manages event RSVP system via Acuity Scheduling.Posts and distributes promotional materials and leads Young Adult recruitment efforts.Serves in front-facing roles with the Massachusetts Department of Mental Health and other agencies.

Lawrence, Massachusetts, United States

• Supported, engaged and connected with young adults ages 16-26 in AccessCenters and in the community.• Supported youth voice and worked directly with young adults to foster wellness,goals, growth and self-determination.• Contributed to young adult successes and independence through the facilitationof housing, transportation and employment-related activities.• Coordinated, recruited for and led numerous young adult-oriented groups.

Danvers, Massachusetts, United States

• Provided personalized customer service and communicated extensively withService, Receiving and Merchandising team members.• Contributed heavily to the organization, stocking and merchandising of store’sbeer department, driving sales and bolstering revenue.• Heavily utilized store POS system to track inventory and generate reports.• Tracked out-of-stocks and completed daily pull lists to maintain accurateinventory.• Rotated seasonal and out of code items.

New York, Ny

-Coordinated and implemented facility repairs and upgrades.-Provided daily office maintenance and liaised with IT, cleaning, and other third-party vendors.-Recruited candidates, managed onboarding activities and supported HR processes.-Managed employee visa petitions by drafting recommendation letters, coordinating deliverables and liaising with legal counsel.-Restocked supplies, purchased materials and necessities, and arranged computer repairs and replacements.-Managed office events including company outings, birthdays, anniversaries and going-away parties.

New York, Ny

-Managed calendar and coordinated with offsite staff to ensure a seamless client experience. -Onboarded clients and provided heavy verbal and written communication.-Processed payments, performed monthly reconciliations, and paid vendors and staff via QuickBooks. -Researched and communicated client-specific application requirements and kept resources up to date.-Tracked client signups, essays and payments in Microsoft Excel.

New York, Ny

-Managed reception area, routed calls and tended to visitors.-Completed projects and tasks for CEO, sales, operations, service, purchasing and accounting teams.-Provided sales support and productinformation for new and prospective clients.-Onboarded new hires and coordinated delivery of benefits and materials.

New York, Ny

- Created humorous, sharable content for thefluffingtonpost.com.- Engaged audience of 100,000 unique users across all major social networks (Facebook, Twitter, Tumblr, Pinterest, Google+).

New York, Ny

-Tracked clientele, created daily schedules and coordinated arrivals and check-outs.-Created grooming, boarding and daycare plans based on pet needs and preferences. -Managed office and sales floor.

Brooklyn, Ny

-Sold storage solutions, managed accounts and provided customer service.-Managed client database and filing systems.-Handled sensitive client documentation.

New York, Ny

-Wrote monologue material for web talk show, 'Anytime With Cardon Ellis.'-Assisted with production of pilot episode.

North Andover, Ma

-Increased office efficiency by supporting Facility Manager and assisting withdaily operations.-Attained 99% satisfaction on mystery shopper survey.-Provided a focused, quality client experience by managing all aspects of tenancy (move-ins, vacates, reservations, inquiries, filing, accounts, and promotions).

Newburyport, Ma

-Rang up and bagged groceries.-Operated cash register and processed cash, check, credit card and WIC transactions.-Replaced overstock items.

Bachelor Of Arts (B.A.), Theatre

Activities and Societies: -Theatre UMF -Mount Blue Television-Studied acting, playwrighting, directing, history of American theatre.

Long Form Improvisation

Activities and Societies: -Accepted into Advance Study Improv Program-Studies and performs long-form improvisation. -Performed in class.

Theatre

-Studied acting, playwriting, world theatre and animation. -Performed in stage production of 'The Birthday Party' by Harold Pinter.

High School Diploma