Scott Fullmer Email and Phone Number

• Drove team success by overseeing KPI metrics, optimizing performance, and coaching. • Organized team-building events to enhance collaboration, motivation, and a positive workplace culture. • Provided quality assurance insights, ensuring agents consistently exceeded standards.• Led with a motivational approach, encouraging continuous improvement, and innovation.• Laid off when company focused more on brick and bortar locations. Love the experience I gained.

• Resolved order issues, handled manager escalations, and ensured exceptional problem resolution.• Focused on customer loyalty, sales opportunities, and overall satisfaction commitment.• Guide agents through coaching behaviors to deliver outstanding service, addressing challenges for team success.

• Specialized in post-order issue resolution. • Delivered exceptional service by resolving situations effectively, quickly, and with confidence. • Proactively followed up with customers on returns, replacements, refunds, deliveries, and other inquiries. Focused on being the main contact until the issue was resolved. • Committed to comprehensive assistance for timely and effective solutions.• Promoted to a Team Lead

• Worked with customers to place online orders as a Customer Services Representative.• Engaged in up-selling, cross-selling, pricing, and demonstrated strong product and service knowledge.• Regularly researched and resolved order issues as they arose.• Focused on assisting customers in making informed decisions for their purchases.

• Transportation of video equipment to various locations.• Set up stages, gaffer, ensure optimal visual presentation.• Efficiently made equipment runs to support smooth operations.• Set up and manage crafty table, catering to the crew's refreshment needs.• Film video footage for b-roll edits, contributing to content quality.• photographed/filmed and edited photos/videos for The Dew Tour Long Beach and Nitro World Games • Expertly set up FlyCam/Batcam for dynamic aerial… Show more • Transportation of video equipment to various locations.• Set up stages, gaffer, ensure optimal visual presentation.• Efficiently made equipment runs to support smooth operations.• Set up and manage crafty table, catering to the crew's refreshment needs.• Film video footage for b-roll edits, contributing to content quality.• photographed/filmed and edited photos/videos for The Dew Tour Long Beach and Nitro World Games • Expertly set up FlyCam/Batcam for dynamic aerial shots.• Managed flag setup, ran cords, set up mics, and organized television video cameras for production. Show less

• Excelled in forming meaningful merchant relationships through prospecting and engaging consultative discussions.• Identified and recommended optimal marketing strategies.• Strategically connected Access members with businesses.

• Market 3 supplement lines for Olympian Speed Skater Apolo Ohno.• Product sales, design, advertising, and overall management.• Successfully managed a small team of agents, creating a collaborative and productive work environment.• Oversaw a product lines comprising three supplements, ensuring quality and market relevance.• Maintained the sales queue during campaign launches, optimizing sales strategies for peak performance.• Conducted meetings with supplement manufacturing… Show more • Market 3 supplement lines for Olympian Speed Skater Apolo Ohno.• Product sales, design, advertising, and overall management.• Successfully managed a small team of agents, creating a collaborative and productive work environment.• Oversaw a product lines comprising three supplements, ensuring quality and market relevance.• Maintained the sales queue during campaign launches, optimizing sales strategies for peak performance.• Conducted meetings with supplement manufacturing companies to strengthen partnerships and enhance product offerings. Show less

• Safely transport specimens from hospitals • Promoted to Stat Driver • Communicate with staff at clinics to avoid any issues. • Clean equipment and fill cars full of gas • Stretigically set driving routes for best pick ups.

• Managed all store in inventory• Organized the backroom for consistent new inventory. • Load 3-9 Pallets daily • Assist customer when needed• Run the cash register when needed. • Assist chef with cooking classes• Mark out damaged goods and ship items back to corporate

• Test video games to find errors. • Write down steps taken to find error. Submit the action taken to game developers. • World Championship of Poker 2, Pinball, and Snowcross 2• Crave Entertainment was bought out by the Handleman Company.