Scott Fullmer
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Scott Fullmer Email & Phone Number

Customer Service Manager at Trulite Glass & Aluminum Solutions
Location: Herriman, Utah, United States 11 work roles 4 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Role
Customer Service Manager
Location
Herriman, Utah, United States
Company size

Who is Scott Fullmer? Overview

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Quick answer

Scott Fullmer is listed as Customer Service Manager at Trulite Glass & Aluminum Solutions, a with 821 employees, based in Herriman, Utah, United States. AeroLeads shows a matched LinkedIn profile for Scott Fullmer.

Scott Fullmer previously worked as Customer Service Manager at Wayfair and Team Lead at Wayfair. Scott Fullmer holds Bachelor Of Arts - Ba, Media Studies from University Of Utah.

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Email format at Trulite Glass & Aluminum Solutions

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Trulite Glass & Aluminum Solutions

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Profile bio

About Scott Fullmer

Dynamic forward-thinking professional customer service managment. Proven knowledge in the E-Commerce and manufacturing sector to enhance customer ease and support strategies. Over 6 years of leading, developing and coaching teams. Leads high-performing teams, motivating them with high standards, focused on customer retension, loyalty, and repeat customer. Results-driven and believes highly in improving performance and behaviors continuously simply by adjusting strategies and coaching individual team members with care.

Current workplace

Scott Fullmer's current company

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Trulite Glass & Aluminum Solutions
Trulite Glass & Aluminum Solutions
Customer Service Manager
peachtree city, georgia, united states
Website
Employees
821
AeroLeads page
11 roles

Scott Fullmer work experience

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Customer Service Manager

United States

• Drove team success by overseeing KPI metrics, optimizing performance, and coaching. • Organized team-building events to enhance collaboration, motivation, and a positive workplace culture. • Provided quality assurance insights, ensuring agents consistently exceeded standards.• Led with a motivational approach, encouraging continuous improvement, and innovation.• Laid off when company focused more on brick and bortar locations. Love the experience I gained.

Nov 2020 - Mar 2024

Team Lead

United States

• Resolved order issues, handled manager escalations, and ensured exceptional problem resolution.• Focused on customer loyalty, sales opportunities, and overall satisfaction commitment.• Guide agents through coaching behaviors to deliver outstanding service, addressing challenges for team success.

Sep 2018 - Nov 2020

Case Manager

United States

• Specialized in post-order issue resolution. • Delivered exceptional service by resolving situations effectively, quickly, and with confidence. • Proactively followed up with customers on returns, replacements, refunds, deliveries, and other inquiries. Focused on being the main contact until the issue was resolved. • Committed to comprehensive assistance for timely and effective solutions.• Promoted to a Team Lead

Apr 2018 - Sep 2018

Customer Service Representative

Orem, Utah

• Worked with customers to place online orders as a Customer Services Representative.• Engaged in up-selling, cross-selling, pricing, and demonstrated strong product and service knowledge.• Regularly researched and resolved order issues as they arose.• Focused on assisting customers in making informed decisions for their purchases.

Sep 2017 - Apr 2018

Production Assistant

Greater Los Angeles Area

• Transportation of video equipment to various locations.• Set up stages, gaffer, ensure optimal visual presentation.• Efficiently made equipment runs to support smooth operations.• Set up and manage crafty table, catering to the crew's refreshment needs.• Film video footage for b-roll edits, contributing to content quality.• photographed/filmed and edited photos/videos for The Dew Tour Long Beach and Nitro World Games • Expertly set up FlyCam/Batcam for dynamic aerial… Show more • Transportation of video equipment to various locations.• Set up stages, gaffer, ensure optimal visual presentation.• Efficiently made equipment runs to support smooth operations.• Set up and manage crafty table, catering to the crew's refreshment needs.• Film video footage for b-roll edits, contributing to content quality.• photographed/filmed and edited photos/videos for The Dew Tour Long Beach and Nitro World Games • Expertly set up FlyCam/Batcam for dynamic aerial shots.• Managed flag setup, ran cords, set up mics, and organized television video cameras for production. Show less

Jul 2016 - Jun 2017

Account Executive

United States

• Excelled in forming meaningful merchant relationships through prospecting and engaging consultative discussions.• Identified and recommended optimal marketing strategies.• Strategically connected Access members with businesses.

May 2012 - Dec 2016

Sales Product Development Manager

Salt Lake City, Utah, United States

• Market 3 supplement lines for Olympian Speed Skater Apolo Ohno.• Product sales, design, advertising, and overall management.• Successfully managed a small team of agents, creating a collaborative and productive work environment.• Oversaw a product lines comprising three supplements, ensuring quality and market relevance.• Maintained the sales queue during campaign launches, optimizing sales strategies for peak performance.• Conducted meetings with supplement manufacturing… Show more • Market 3 supplement lines for Olympian Speed Skater Apolo Ohno.• Product sales, design, advertising, and overall management.• Successfully managed a small team of agents, creating a collaborative and productive work environment.• Oversaw a product lines comprising three supplements, ensuring quality and market relevance.• Maintained the sales queue during campaign launches, optimizing sales strategies for peak performance.• Conducted meetings with supplement manufacturing companies to strengthen partnerships and enhance product offerings. Show less

Dec 2009 - Jan 2012

Courier

Salt Lake City, Utah, United States

• Safely transport specimens from hospitals • Promoted to Stat Driver • Communicate with staff at clinics to avoid any issues. • Clean equipment and fill cars full of gas • Stretigically set driving routes for best pick ups.

Aug 2007 - May 2009

Retail Backroom Supervisor

Newport Beach, California, United States

• Managed all store in inventory• Organized the backroom for consistent new inventory. • Load 3-9 Pallets daily • Assist customer when needed• Run the cash register when needed. • Assist chef with cooking classes• Mark out damaged goods and ship items back to corporate

Jan 2006 - Jan 2007

Video Game Tester

Newport Beach, California, United States

• Test video games to find errors. • Write down steps taken to find error. Submit the action taken to game developers. • World Championship of Poker 2, Pinball, and Snowcross 2• Crave Entertainment was bought out by the Handleman Company.

Aug 2005 - Dec 2005
Team & coworkers

Colleagues at Trulite Glass & Aluminum Solutions

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4 education records

Scott Fullmer education

Bachelor Of Arts - Ba, Media Studies

Activities and Societies: Film Club, 3 Guns Production Internship, and Spain Study Abroad

FAQ

Frequently asked questions about Scott Fullmer

Quick answers generated from the profile data available on this page.

What company does Scott Fullmer work for?

Scott Fullmer works for Trulite Glass & Aluminum Solutions.

What is Scott Fullmer's role at Trulite Glass & Aluminum Solutions?

Scott Fullmer is listed as Customer Service Manager at Trulite Glass & Aluminum Solutions.

Where is Scott Fullmer based?

Scott Fullmer is based in Herriman, Utah, United States while working with Trulite Glass & Aluminum Solutions.

What companies has Scott Fullmer worked for?

Scott Fullmer has worked for Trulite Glass & Aluminum Solutions, Wayfair, Transition Productions, Access Development, and Global Marketing Alliance Ltd.

Who are Scott Fullmer's colleagues at Trulite Glass & Aluminum Solutions?

Scott Fullmer's colleagues at Trulite Glass & Aluminum Solutions include Patricia Wilder, Kevin Harris, Alex Kungu, Deyonte Cox, and Wayne B. Smith.

How can I contact Scott Fullmer?

You can use AeroLeads to view verified contact signals for Scott Fullmer at Trulite Glass & Aluminum Solutions, including work email, phone, and LinkedIn data when available.

What schools did Scott Fullmer attend?

Scott Fullmer holds Bachelor Of Arts - Ba, Media Studies from University Of Utah.

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