Scott Gordon Email and Phone Number
Scott Gordon work email
- Valid
- Valid
- Valid
- Valid
- Valid
Scott Gordon personal email
Experienced Manager of customer success and renewals/expansions with a demonstrated history of working in the Software as a Service (SAAS), Education, Sports, Logisitics industry. Skilled in Sales, Operations, P&L Management, Communication, and Leadership. I strive to make decisions always keeping in mind the goals and objectives of customers, employees, and the overall business need. As a people manager and leader I want my team and staff to have a wonderful experience at their job. I design an alliance with each employee; what matters to them and what motivates them to achieve success in their job. I am fiercely committed to results and metrics and pride myself on being accountable for the work myself and my team produce.
Justcoach
View- Website:
- justcoachnow.com
- Employees:
- 2
-
Justcoach
-
Senior Customer Success ManagerSyndio Jul 2024 - PresentSeattle, Washington, Us -
Senior Manager, RenewalsOutreach Apr 2023 - Mar 2024Seattle, Washington, UsOutreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. -
Senior Manager, Sales & RetentionLoftium (Acquired By Flyhomes) Jul 2021 - Dec 2022Seattle, Washington, UsPartnering with landlords and hosts (residents) of single-family homes aiming to provide more affordable housing in large US cities. Supervisor of two retention specialists, with a portfolio of over 350 homes, across 10 different US markets, and two unique products.The renewals team increased retention on the host (residents) side from 45% to 65% and landlords from 80% to 85%. Additionally, through multiple strategic initiatives, the team improved time to close on all contracts by 15 days, bumped company profitability by 5%, and raised overall customer NPS by 20%.Successful conversion of the first customer of the Loftium’s new Host to Own product into buying the home. -
Manager, Client Success Enterprise TeamPayscale, Inc. May 2019 - Apr 2021Seattle, Washington, UsAs the leader of the Enterprise CSM segment, I managed a team of 10 Client Success Managers covering over 1,000 accounts, across 5 unique products, and $35M in annual revenue.Our journey started as reactive service driven reps, to consultative client outcome reps focused on renewals/upsells, and concluded as client adoption and client lifecycle reps focused on using data to form strategic outreaches and drive value. My focus was to be the “owner” of the business segment and provide recommendations and strategies on how to improve client satisfaction and renewal numbers. This work included working cross functionally with services, support, sales, product, marking, and finance to understand “what” we are solving for and how we can go about executing on those ideas. -
Team Lead Enterprise, Client Success ManagerPayscale, Inc. Mar 2019 - Apr 2019Seattle, Washington, Us
-
Senior Client Success Manager EnterprisePayscale, Inc. Jul 2018 - Feb 2019Seattle, Washington, Us
-
Client Success Manager Ii Smb And Mid MarketPayscale, Inc. Nov 2016 - Jul 2018Seattle, Washington, Us
-
National Accounts ManagerThe Alaska Traffic Company Sep 2013 - Nov 2016Alaska Traffic is a subsidiary of United Warehouses and Herche Transfer which are a 3PL and local cartage company in Western Washington and Portland. Coordinated shipments of products and goods from the Lower 48 United States to the state of Alaska via various modes of transportation. Managed a book of business representing over 75 accounts and $1M in annual sales.Increased territory sales by 10% in 2014 and by 25% in 2015. Boosted shipment count by 12% in 2014 and 14% in 2015.Monitored a weekly average of 50 shipments from origin to destination. Leading hand in tracking and tracking of over 20,000 shipments on a yearly basis. Customized a cataloging system of national account prospects and updated on a daily and weekly basis. Identified untapped verticals that became new prospects and accounts for the company. Made national ten national sales trips per year across the US promoting and marketing the company. Conducted weekly PowerPoint presentations and sales demonstrations to prospective new customers.
-
Development ManagerUniversity Of Texas At Austin Jul 2010 - Sep 2013Austin, Tx, UsCustomer service interface asked to handle daily volume of patron phone calls, emails, correspondences, and meetings. Organization and maintenance of the annual fund giving calendar including deadlines, direct mailings, electronic communication, and database coordination of over 13,000 UT Athletics donors. Leading hand in raising annually over $35M in private contributions in addition to the collection of another $35M in ticket related monies to the UT athletic department.Year around high end amenity management of premium club seating producing $25M in annual revenue. Personal direct sales, business development, and account management to a yearly portfolio of 300 donors. Responsible for the retention of up to $1M in annual donations totaling over $5M in a five year period. Recruitment of 250 new annual donors to the institution since the beginning of 2008. Generated yearly $100K in new contributions to the institution totaling over $500K in a five year period. Managed three separate assigned cities of the state representing 200 annual donors to the department. Leading hand in the seat allocation of 75,000+ football season tickets and 30,000 Texas/Oklahoma tickets. Directed 50 workers in operation of the Corral Club, donor amenity area serving over 3,000 patrons on football gamedays. Working knowledge of three separate relational databases; Paciolan ticketing software, Advantage donor software, and VIP reporting system. -
Development AssociateUniversity Of Texas At Austin Jan 2009 - Jun 2010Austin, Tx, Us
-
Development AssistantUniversity Of Texas At Austin Jan 2008 - Dec 2008Austin, Tx, Us
-
InternSeattle Sports Commission Aug 2007 - Dec 2007Seattle, Washington, Us -
InternSportsradio950 Kjr Mar 2006 - Sep 2006
-
Kiosk ManagerSeattle Mariners Apr 2000 - Sep 2002Seattle, Washington, Us
Scott Gordon Skills
Scott Gordon Education Details
-
University Of WashingtonIntercollegiate Athletic Leadership -
University Of WashingtonCommunications
Frequently Asked Questions about Scott Gordon
What company does Scott Gordon work for?
Scott Gordon works for Justcoach
What is Scott Gordon's role at the current company?
Scott Gordon's current role is Account Management, People Leader, Results Driven. Experienced manager of renewals/expansions and customer success in the SAAS and technology industry..
What is Scott Gordon's email address?
Scott Gordon's email address is sc****@****ale.com
What schools did Scott Gordon attend?
Scott Gordon attended University Of Washington, University Of Washington.
What skills is Scott Gordon known for?
Scott Gordon has skills like Fundraising, Sales, Event Planning, Social Media, Management, Facebook, Event Management, Sports Management, Sports Marketing, Sports, Alumni Relations, Volunteer Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial