Scott Grant Email & Phone Number

Edinburgh City, Scotland, United Kingdom

Providing leadership in the development of the strategic approach to investment, supporting the building of capabilities needed for this business change whilst also raising the profile of Asset Management and business architecture within Scottish Water. Using and promoting Agile techniques (Scrum, Kanban, SAFe) and working with multiple stakeholders and regulators across the industry to deliver the Sustainable Investment Decision Making Blueprint and route map.• Leading a team of senior business analysts in developing strategy and support for change initiatives across the programme to achieve the objectives and key results set to ultimately achieve the organisations strategic objectives. • Responsible for the successful delivery and continual improvement of the strategy, planning and processes for delivering the change programme, co-ordinating the programme's projects, and management of their inter-dependencies. Ultimately responsible, on behalf of the Senior Responsible Owner (SRO), for delivering change.• Achieved the implementation of business, data, and application architecture, maturing through the levels at a significant speed with the objective of implementing this across the wider business to truly realise the benefits such a practice can bring.• Supported and developed a governance structure that supports cross initiative prioritisation and communication• Constantly ensuring that horizon scanning and benchmarking against external organisations is carried out to promote best practice approach to Asset Management• Leading the Asset Management Systems working group for improvement and cultural change• Made significant process in the steps towards a target operating model, working with appropriate Stakeholders for SIDM initiatives to deliver Objectives and Key results and progression towards the SIDM Target Operating Model.

Edinburgh, City Of Edinburgh, United Kingdom

Entrusted to steer on people-related activities as a leader, guiding the technical advisor and analyst team through strategic plan executions that enabled regional growth. Pivotal to rapid change at the onset of the Covid-19 project, leading employee communications, IT implementations and people related functions as a part of a multi-million transformation program Contributes to people process improvement, inc. a redesign of the recruitment process for technical advisors that has resulted in high calibre candidates and in-time performance following induction Achieves recognition as a leader and for developing the most experienced, knowledgeable team within the department through coaching, mentoring, and listening to team needs – with team members being headhunted to move into large projects and more senior roles Empowers teams to consistently meet and beat KPIs, from the quickest response times to over-achieving on customer experience (CSAT, NPS) scores, inc. recording the highest scores ever Inspires, coaches and leaders the team through complex projects and operations, with a focus on enabling them to deliver exceptional customer experiences and efficient services Promotes progressive working cultures internally, driving and leading change, listening to employee needs and implementing training and skill development programs to ensure business goals are met Mentors’ talent within the team to improve their scoring in customer satisfaction surveys, enhance their confidence and autonomy in handling issues and for managing communications in projects Presents as development and consultant forums and online meetings to influence teams and stakeholders through change, building strong working relationships with developers, customers, providers, and authorities Consults with senior leaders on issue/problem resolution, working to analyse the root cause of concerns and to develop reports that leads to process changes and remediation of future issues

Scotland, Central Belt

Joined Scotland’s publicly owned water supplier as a Development Operational Technical Advisor with oversight of the criteria and specifications of sewer and water design applications. Assessed both domestic and non-domestic projects with accountability for project planning, administration, and workflow management from start-to-finish. Established and sustained transparent communications with project stakeholders and customers throughout the application, project, and installation journey Mediated and negotiated through objections and challenges to designs, project plans and schedules, with a focus on achieving acceptance that enables swift project executions Supported the Regional Team Leader as a Support Team Leader, deputising in their absence and serving as a focal point on escalating issues, problems, and concerns Inspired, coached, and mentored Modern Apprentices at a technical, operational, and administrative level Trusted to train colleagues following the completion of HNC Water Operations & Management modules, and was latterly selected to support recruitment activities

Worldwide

The Royal Navy has played a pivotal role in the person I have become today, developing typical military qualities such as self-discipline, motivation, confidence, decision-making, organisation and the ability to adapt and overcome stressful situations come naturally now. As a dual traded technician, I have spent most of my time working on Sea King helicopters, carrying out scheduled, preventative maintenance and fault finding tasks on aircraft systems both avionic and mechanical, with particular experience in hydraulic, radar, gas turbine and transmission systems. Working in a constantly changing environment health and safety is a constant thought and working abnormal and long shift patterns are things I have become used to. As a natural leader I was fast tracked for promotion and was team I/C at the commonwealth games in 2014, confident in front of crowds I have presented subjects in front of large audiences and written various detailed reports on airframe systems. In 2013 I was awarded fleet "AET of the year", this was down to my dedication and relentless hard work, going above and beyond what I was asked to do. More recently I have been a mentor to trainees helping them cope with the high demands of military training.

Worldwide

During my time at the City of Glasgow College, studying towards my HNC mechanical engineering, I spent 3 months on board a large container ship, MV Maersk Erving. Travelling between Europe and south-east Asia, I was tasked with shadowing the qualified engineering officers on board, learning to maintain and repair propulsion, power generation, fuel, sewage and other marine systems. On occasions I was in command of a small team of motormen and given a task to complete, this meant delegating and overseeing situations that occur during the task, being an outlet to the motormen should any problems arise and having confidence to take charge. The time I spent at sea gave me a lot of hands on experience with marine systems, developed my engineering knowledge greatly and allowed me to realise the ability I have to lead a team and be an easily approachable and outgoing figure to many different individuals from other cultures and backgrounds.

North Berwick, Scotland

Organising major conferences, weddings and other events my role as a C&B assistant involved working in a large team which were responsible for the smooth and successful running of events. I worked closely with my manager and was trusted on numerous occasions with taking charge of small to medium size events, coordinating and managing the times and places I had to be to prepare and present the area or event for the customer. Planning these events was greatly rewarding and is a very satisfying role. On other occasions, working as a day and night receptionist I was the first point of contact for customers of the hotel, carrying its reputation and dealing with many difficult situations calmly and effectively so the problem or query the guest had was resolved quickly. Working in customer service in the hospitality environment means long hours and being able to cope under pressure and fatigue which I excelled being awarded "employee of the month" on several occasions.

National Vocational Qualification, Apprenticeship, Airframe Mechanics And Aircraft Maintenance Technology/Technician

Hnc, Water Operations & Management, A

Hnc Mecahnical Engineering, Naval Architecture And Marine Engineering

High School, High School/Secondary Diplomas And Certificates

Activities and Societies: Physical Education - A Biology - B Business Management - B Chemistry - B Geography - B English – C Intermediate.

Highers, Business Management, Chemistry, Biology, English, Geography, Mathematics

High School Education