Total Quality Logistics is one of the nation’s largest freight brokerage firms. The companies we work with vary in size, volume of shipments and commodities moved. While they all have different motives for outsourcing their transportation, they all choose TQL for the same reasons: our ability to understand their business and meet their transportation needs.You want your shipments picked-up and delivered on time, without damages or shortages. You want access to your broker when you need answers, not when it’s convenient for them. You want reporting capabilities, online access to data and honest information about where your shipment is at every step along the way. At TQL, we understand that working with a broker is about more than just finding a truck and it shouldn’t make your job more complicated.AvailabilityWe’re always open. Our Logistics Account Executives are available by cell phone 24/7 and we have an in-house night dispatch team working every day, including holidays and weekends.ExperienceOur Logistics Account Executives undergo an extensive training program that teaches them how to mitigate risk through proper carrier selection and detailed in-route monitoring. We monitor the shipment from pick-up to delivery, ensuring it reaches the final destination safely and on time.CapacityWith over 5,000 employees and access to a large network of carrier resources, we readily accept and cover same day shipments regardless of market conditions. If your production shifts into overdrive with the season, we’ll be there with the resources to meet your needs.CommunicationIt's simple: when it comes to your freight, there's just no room for poor communication. With TQL, you can rest assured that we are on top of each load. We'll provide you with the details you need, especially if there is a problem, at every step of the way. Proactive, honest communication – that's what you can expect.