Fully licensed and insuredHome remodeling focused on kitchen, bath and basement. Custom trim work as well as vendor for 3 large builders.

•Validate schedule progression and adherence.•Work with team to share feedback and improve planning activities, including, but not limited to: -Vendor coaching and performance feedback through schedule and quality recordables -Design quality, materials management, budget accuracy, and take-off accuracy•Manage the customer experience throughout the construction process through close of house•Collaborate with trade partners throughout construction process to improve quality and efficiency•Build sustainable relationships of trust with the homeowner through open and interactive communication•Interface with Sales personnel to manage neighborhood and customer activities and referrals•Ensure job sites adhere to company safety and SWPPP standards•Assist in resolving issues/conflicts related to daily construction activities (e.g., vendor contracts, work orders, job progress, design)•Authorize payment for materials received and work completed•Ensure trade partner work is completed on time and within defined standards for quality•Collaborate with Process Improvement, Resource Planning and Purchasing in construction processes•Inspect/validate workmanship and product quality to conform to Company standards.

Career ServicesPlacementRecruitmentProfessionalismSkillsDevelopmentExceed placement goals monthlySuccessful business to business sales and account acquisitionResponsible for account service, support and conflict resolutionTeam leader; mentor on new processes, mock interviews, resume improvement and soft skill developmentSuccessful placement and staffing of entry to mid-level positionsFoster cooperation amongst staff members and other departments on campusCoordinate job fairs, PAC meeting, student training events and team trainings

Oversaw the promotions department; managed and supervised 50 employees Conducted event planning/coordination with venue, staff and goal of promotion according to clientMaintained the inventory and distribution of POSCoordinated the booking, hiring, and scheduling of promotional modelsTrained and communicated to all internal departments to ensure that all client specific requirements were maintained Accounts payable/ receivableOpened new accounts and monthly sales channels

Demonstrated relevant and current product knowledge Delivered outstanding customer service and support Surpassed quality metrics targeted level of service Sustained a large client base consisting of 25 customers per month Successful placement and staffing of entry to mid-level positions Mentored and supervised new team members in groups of 3-5 a month

Oversaw the promotions department; managed and supervised 50 employees Conducted event planning/coordination with venue, staff and goal of promotion according to clientMaintained the inventory and distribution of POSCoordinated the booking, hiring, and scheduling of promotional modelsTrained and communicated to all internal departments to ensure that all client specific requirements were maintained Accounts payable/ receivableOpened new accounts and monthly sales channels

Exceeded sales goals by 15% monthlyManaged loan processes from conception to closing to ensure maximum client satisfactionAdvised clients with respect to mortgage and home loansSustained a large client base consisting of 15 customers per monthMentored new team members in groups of 3-5 a month