Responsible for the delivery of infrastructure services including: server administration, data center operations, device management, virtual desktop management, application deployment and licensing. Accountable for the operations of the Customer Support Desk and partner with the Strategy and Architecture team to identify, establish and drive strategic direction for these areas of operation.Key technologies include: multiple operating systems (Unix, Linux, and MS), Cisco UCS, VMWare, Pure and NetApp storage arrays, HP servers and devices, Oracle/Sun servers, and a variety of miscellaneous systems.Department size: 70+

Responsible for service delivery of technology solutions that improve employee productivity. Services include: Web and Mobile Programming, Enterprise Content Management, Video, Business Intelligence, Messaging, Application System Engineering, and Application Packaging.Critical applications include: SharePoint, Office Communication Services, Exchange, SAP Business Objects, SAP Disclosure Management, SAP Business Warehouse, SAP Business Planning and Consolidations, and Good/BlackBerry Mobile Technologies.Key projects include: SEC Auction 1000, implementation of SharePoint 2013, preparing and delivering content during the TDS Corporate IT Strategy Retreat, and various license negotiation activities with SAP, Microsoft, and Good/Blackberry Mobile Technologies.Department size: 40+

Responsible for service delivery of SAP, Microsoft and Cisco technology solutions that are essential for enterprise business operations including: Financial Management, Supply Chain Management, Human Resources and Payroll, SAP Programming, Netweaver Administration, Web and Mobile Programming, Enterprise Content Management, Conference Room and Desktop Video, Business Intelligence, Messaging, Application System Engineering and Application Packaging.Critical applications include: SAP ERP, Tidal Job Scheduling, SAP SuccessFactors, BSI Tax Factory, Corporate Tax, SharePoint, Office Communication Services, Exchange, SAP Business Objects, SAP Disclosure Management, SAP Business Warehouse, SAP Business Planning and Consolidations, and BlackBerry Mobile Technology.Key projects include: SEC 600MHz auction, implementation of the US Cellular Fixed Asset Automation, and sales and implementation activities of SAP for the Fender Musical Instrument Corporation.Department size: 100+

Contributed to the development of the application strategy document for TDS Corporate in alignment with the TDS Business Units. Followed the TOGAF framework as a guideline in establishing a set of architecture principles and deliverables. Worked with services owners to establish service roadmaps. Contributed to the development and delivery of content during the annual TDS Corporate IT Strategy Retreat.

Responsible for establishing and managing the Supply Chain Management team after the initial implementation of SAP. Took on additional responsibilities including management of the Financial Management team. Oversaw system configuration, business process analysis, and built relationships with business unit stakeholders. Participated in building, implementing, and managing IT key controls required by the Sarbanes Oxley Act.

Development and distribution of consumer lending software packages for credit unions.