Key responsibilities:* Lead a highly effective and successful team of Technical Analysts to perform solution design for all platforms associated with Fuel card and Prepaid Gift card businesses* Provide payments industry domain expertise as well as enterprise systems solution consultancy to assist in shaping the strategic roadmap* Lead solution design and provide support for projects involving complex technical architecture and implementation activities* Contribute to the modernisation of solutions - including designing APIs, integrating with new payment channels, and interfacing with third parties to enhance functionality the business is able to offer customers* Work with Agile teams to deliver solutions using iterative and modern software development and deployment processes* Provide technical analysis of escalated support issues to troubleshoot and remediate problems within a timely manner* Engage with external vendors effectively to successfully deliver business initiatives* Engage regularly with technical and business partners to listen to needs, challenges and work collaboratively to achieve business goals* Foster an inclusive team culture to promote cross skilling, knowledge sharing and a growth mindset* Train and mentor team members to be effective in their roles and enhance their knowledge and skills of both internal systems and processes, as well as payments domain knowledge and solution architecture* Plan and manage team workload and assignments from project pipeline* Champion process improvement through research and introduction of tools/technology, processes and training and knowledge sharing with technical and business teams* Work with global teams to align technology and processes to standards and share local domain knowledge with broader teamsSecondary roles:* Change Advisory Board (CAB) member - reviewing / approving changes in accordance with defined policies* Security Administrator* Innovation Champion

Key responsibilities:* Technical lead of projects for all platforms associated with Fuel card and Prepaid Gift card businesses* Provide payments industry domain expertise as well as enterprise systems solution consultancy to assist business partners in shaping the strategic roadmap* Perform solution architecture, application design and technical analysis from business requirements* Document and diagram high level technical design and architecture* Document technical and functional specifications, solution diagrams and operational support documentation* Support development and testing by internal, outsourced and external teams* Review vendor specifications and ensure vendors deliver application enhancements in line with technical requirements* Document and execute technical implementations into production with minimal disruption to customers* Communicate and engage effectively with all key business and technical stakeholders to deliver core initiatives* Provide 24x7 rostered after hours support for business critical applications* Provide technical analysis of escalated support issues to troubleshoot and remediate problems within a timely manner* Contribute to process improvement through introduction of tools, processes and training of technical and business resourcesSecondary roles:* Change Advisory Board (CAB) Manager - Defining and maintaining policies and procedures associated with change management. Lead regular change management meetings and review / approve changes in accordance with defined policies.* Security Administrator - Supporting the creation and handling of cryptographic material, engaging and overseeing key custodians, and maintaining policies and procedures to secure transaction data to relevant industry standards (namely AS2805).* Innovation Champion - Advocating and supporting the Innovation Program, including raising and progressing of ideas, and supporting ideas from conception to implementation.

Key responsibilities:* Processing of daily production schedule, including executing and monitoring daily jobs to their successful completion* Production of daily, weekly, monthly and ad hoc reporting to both internal and external stakeholders* 1st level desktop support, maintenance and troubleshooting* Server, network and infrastructure support for production and non-production environments* Monitor and maintain daily and periodic backups, including tape rotation and offsite storage/retrieval* Creation, maintenance and troubleshooting of databases* System Administration of users - including provisioning, de-provisioning and upkeep of staff logons in Active Directory* Software and Hardware management including desktop, laptop and peripheral upgrades, Operating System patching and PC audits.* Record and maintain problem tracking register - including issue tracking and incident management* Creation and maintenance of policies and procedures - including computer operations manual, training material and technical documentation* Development of batch scripts and macros to enable automation of jobs* Contribute to process improvement through introduction of tools, processes and training of technical and business resources.* Project support and Technical lead