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@fournircollections.com
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Scott Hamel is listed as Managing Partner of The Fournir Collections at Fournir Collections, based in Plainville, Kansas, United States. AeroLeads shows a work email signal at fournircollections.com and a matched LinkedIn profile for Scott Hamel.
Scott Hamel previously worked as Managing Partner at Fournir Collections and Sales Support & Showroom Relations Manager | Production Management Expeditor at Dessin Fournir.
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There is also no greater opportunity to develop a trusted relationship with someone than by helping them solve an issue. Nor is there a greater opportunity for me to learn something new by helping someone else. You never know when the knowledge and insight you gain from one situation will be put to good use in helping another. This mindset has always served me well.I was with Dessin Fournir, Inc. for over 20 years. It is where I grew up and where I was allowed to hone my skills taking care of designers and clients in the to-the-trade design industry and gain valuable hand's on production experience. Owning the lines now brings things full circle for me and my two partners. We want to do the lines justice as we re-introduce and re-launch them into the marketplace with the integrity they deserve.
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The Fournir Collections comprises of the following iconic and revered furniture brands:Dessin Fournir, Gerard, Therien, & Quatrain. More details forthcoming!
Greater Los Angeles Area, Plainville, Ks
Throughout my career at Dessin Fournir I have been in several different leadership roles. All had one underlying theme. Doing what is needed to take care of the client, designer, and maintain showroom relations.𝙎𝙖𝙡𝙚𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 & 𝙎𝙝𝙤𝙬𝙧𝙤𝙤𝙢 𝙍𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 - 𝙋𝙡𝙖𝙞𝙣𝙫𝙞𝙡𝙡𝙚, 𝙆𝙎• Overseeing of showroom and manufacturer relations with an emphasis on sales• Training of sales staff on new product introductions/launches as well as existing products• Promoting new product introductions across all brands of the company• Training of showroom staff on in-house proprietary sales software • Handling of escalated client issues via phone, email, and in person by clarifying client's concerns, determining issues, and coordinating/executing/explaining best resolution to the situation• Handling all aspects & logistics of post shipping issues including cost analysis of resolution options, executing the most appropriate resolution in the best interest of the client and the company, and confirming client's satisfaction with the resolution and outcome• Monitoring and tracking of client orders from start to finish including follow-up on all order aspects with showroom staff as well as direct with designers regarding but not limited to pending details/approvals/selections• Remote liaison between the corporate office and production staff regarding client orders𝙋𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙤𝙣 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 - 𝙇𝙤𝙨 𝘼𝙣𝙜𝙚𝙡𝙚𝙨, 𝘾𝘼• Inspection, quality control, and monitoring of all aspects of luxury furniture production• Working with artisans and vendors to maintain the highest level of quality in a timely manner consistent with company and client expectations - complete vendor relationship management• Coordinating order prioritization direct with vendors and with a team of vendor representatives• Handling custom quote requests/pricing with vendors, showroom staff, and design firms
Plainville, Ks
• Led and supervised a team of customer care representatives for a multi-state cable company.• Monitored quality assurance of all team members to meet company customer care and sales goals• Answered all escalated inquiries, billing, and service related issues regarding cable television services• Trouble shooting all technical service related issues• Scheduling and dispatching of technicians for service calls and installations• Promoting and supporting all services and marketing efforts of the company• Worked with local branch offices in regards to billing and customer service related inquires
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Scott Hamel works for Fournir Collections.
Scott Hamel is listed as Managing Partner of The Fournir Collections at Fournir Collections.
AeroLeads has found 1 work email signal at @fournircollections.com for Scott Hamel at Fournir Collections.
Scott Hamel is based in Plainville, Kansas, United States while working with Fournir Collections.
Scott Hamel has worked for Fournir Collections, Dessin Fournir, and Classic Cable Inc..
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