Scott Hamlin Email & Phone Number

IT Manager Disability Services of the SouthwestIT Manager who leads a team of IT professionals in systems, network management, LAN/WAN integration, Cyber Security, Desktop support ticketing system management, Connect-wise remote desktop management, WASP Asset management, MaasS360 Mobile device management, HIPPA compliance policy creation modification and management, 7/24 facilities and data center management, Project management, Budget forecasting and allocation.• Designed, implemented, and upgraded multiple policies and procedures regarding Network change control guidelines. Improved operations, Designed a Disaster Recovery project plan for business continuity with a hybrid AWS solution to be implemented in the future. • Updated monitored and forecast Enterprise-wide Security Initiatives and Infrastructures to improve security profiles including implementing Cisco DUO MFA and Appgate VPN• Managed multiple SDLC (Waterfall, SCRUM, AGILE) models• Planned Exchange Migration from Exchange 2019 DAG configuration onsite to AWS cloud solution. To be implemented later this yearNoted Accomplishments: Designed implemented and managed Networks/ Designed implemented maintained upgraded security plans/ Designed and implemented VPN solutions for remote secure access/ Managed existing staff and promoted communication to ensure a healthy work environment/ Implemented failover generator testing quarterly with computer server room failover testing/Modified monitoring software (AUVIK)for better reporting and alerting/Modified Cisco Meraki monitoring and alerting as well as implement a KIWI syslog server system for more up to date metrics/ Negotiated with Aggregation company to get all WAN connections from multiple providers on one bill with better monitoring and support for all 9 locations in Texas

Provided IT support for multiple clients including strategic IT planning, data center implementation, network design and implementations, security solution implementations, and system migrations. Designed, implemented, and upgraded multiple data center facilities for improved operations, Disaster Recovery and LAN/WAN implementations for multiple clients in banking and telecom.Designed and implemented Enterprise-wide Security Initiatives and Infrastructures to improve security profiles for multiple clients in banking, telecom and government.Planned and implemented Exchange Migration from Exchange 2003 to Exchange 2007 for a Texas-based telecom carrierMigrated Active Directory and servers from Microsoft server 2003 to server 2008Designed and implemented international Microsoft OCS system.Designed and implemented F5 1600 LTM autonomous multi-site failover. Trained existing IT staff to maintain, modify, troubleshoot and upgrade system.

IT Manager/Senior Network Engineer/Systems Admin/OwnerJuly 2009 - Present (10 years 9 months)Provided IT support for multiple clients including strategic IT planning, datacenter implementation, network design and implementations, security solutionimplementations, and system migrations.Designed, implemented, and upgraded multiple data center facilities forimproved operations, Disaster Recovery and LAN/WAN implementations formultiple clients in banking and telecom.Designed and implemented Enterprise-wide Security Initiatives andInfrastructures to improve security profiles for multiple clients in banking,telecom and government.Planned and implemented Exchange Migration from Exchange 2003 toExchange 2007 for a Texas-based telecom carrierMigrated Active Directory and servers from Microsoft server 2003 to server2008Designed and implemented international Microsoft OCS system.Designed and implemented F5 1600 LTM autonomous multi-site failover.Trained existing IT staff to maintain, modify, troubleshoot and upgrade system.

Developed and impemented Standard Operating Procedures,Trained staffon safety and certified them for work sites. Maintained DOT standards forcompany. Developed Company Website, automated data process's andnegotiated contracts and inspected Rig pads and well safety compliance.

Atlanta, Ga, Us

Ruby on Rails Developer /Data AnalystDatamined records and created reports with analytics for companyperformance. Troubleshot customer issues and implemented resolutions

IT Manager leading team of five IT professionals in systems management, LAN/WAN integration, multiple database management systems, call centers systems management, and desktop support in a PCI environment. Designed, implemented, and managed in-house and collocated data center facilities including the physical infrastructure, Disaster Recovery and LAN / WAN environments.Designed, implemented and managed Enterprise-wide Security Infrastructure upgrade to be compliant with PCI requirements.Planned and implemented Exchange Migration from Exchange 2003 to Exchange 2007Assessed PCI requirements based on the number of transactions and current status, identified vulnerabilities, enhanced encryption methods procedures and separation of duties. Reviewed policies and procedures for inadequacies and remediated all issues to obtain and maintain PCI compliance for ILD. Migrated Active Directory and servers from server 2003 to server 2008

Manage a team of network engineers in a banking environment subject to SAS70, PCI and SOX governance. Interact with other teams in the IT department to lead network infrastructure upgrade and implementation initiatives. Led multiple network infrastructure initiatives as the designated project manager. Designed, implemented, and managed data center facilities upgrades for the bank including the physical infrastructure, Disaster Recovery and LAN / WAN environments.Assessed PCI requirements based on the number of transactions and current status, Identified vulnerabilities, Reviewed policies and procedures for inadequacies and remediated all issues to obtain and maintain compliance for Works and maintain compliance for Bank of America. Assessed SAS 70 requirements, identified vulnerabilities, reviewed policies and procedures for inadequacies and remediated all issues to obtain and maintain compliance for Works and Bank of America post acquisition.Implemented IP load balancing systems to improve the performance of the WAN infrastructure.

Oversee provision of end-user services, including help desk and technical support services including Novell LAN administration.Designed and implemented Novell to Microsoft Networking migrationDesigned and implemented Lotus Notes to Microsoft Exchange corporate mail server migration.Re-engineered applications support to ensure it aligns with business processes, tactical planning, and strategic vision.

As a student built, repaired, and maintained desktops and servers, provided network support, and designed, implemented, and maintained LANs and WANs for numerous clients.

Associates Of Applied Science, Accounting / Computer Science

Information Systems/Data Science