Scott Hankinson, Mba Email & Phone Number

Pittsburgh, Pa, Us

Morgantown, West Virginia, United States

Responsible for developing system capabilities for all medical staff functions including governance, credentialing, and performance improvement.

Pittsburgh, Pennsylvania, United States

Provided independent consulting services to clients in the healthcare industry with a focus on the management of medical staff services, credentialing and privileging. Supported clients in the development and implementation of strategies that efficiently and effectively deliver credentialing, privileging and MSO services including the implications for human capital, supporting processes and essential technologies.

Greater Pittsburgh Area

Charged with centralizing medical staff function -- credentialing, privileging, payor enrollment, and medical staff governance oversight -- championing key strategic and operational activities to expand payor enrollment, facilitate delegated credentialing, and improve overarching business processes through technology deployment and optimization. Ensured 4,000+ provider in eight hospitals and six surgery center to meet the highest standards of patient care, overseeing the Central Verification Service, Privileging, and Payor Enrollment Departments to optimize credentialing, onboarding, and education functions.• Developed foundation for NCQA accreditation and delegated credentialing agreements, critical to reducing the provider enrollment process by 30+ days, decreasing claims holds, and improving revenue cycle management.• Grew the number of centrally enrolled providers 25% by expanding scope of payor enrollment functions to include multiple physician organizations and service lines, increasing productivity and expanding credentialing with key payers.• Improved provider on-boarding and procedural consistencies across all facilities, leading aligning initiatives and overhauling initial orientation and ongoing training and education processes for 2K+ independent practitioners.• Streamlined network-wide governance processes, creating Medical Staff committees, developing best practices-based policies and procedures, and overseeing critical activities to ensure consistent, unified, system-wide approach.

Greater Pittsburgh Area

Director, Allegheny Clinic 2014-2015Recruited to join the organization, following yearlong tenure as loaned director, and continued to lead strategic and operational activities. Enacted a data-driven approach to decision-making, creating structure around service line planning.Director, Transformation Office, 2013-2015; Director, Enterprise Strategy, 2007-2013; Senior Associate, Enterprise Strategy, 2004-2007Defined the future model for Highmark Health, mapping end-state vision for a payer-led, integrated delivery and financing system, and launched strategic priorities to accelerate integration of legacy and acquired business. Led strategic directives to advance mission and vision of an expanding, increasingly diversified business.Championed design, build-out, and activation of corporate Transformation Office, leading this strategic priority to leverage portfolio-wide synergies to advance health plan position and newly acquired healthcare delivery network. Advanced enterprise strategy to articulate how businesses aligned and integrated for-profit diversified businesses, collaborating with C-suite and senior management leaders to deliver five-year strategic plans defining a future state vision, potential acquisition targets, and transformational priorities to fuel aggressive growth plan.

Pittsburgh, Pa

Managed high-profile projects centered on supporting strategic organizational objectives through leading large-scale implementations, operational advancements, and long-range performance improvements.Senior Consultant, 2003-2004; Consultant, 2001-2003Excelled in projects focused on developing and activating strategic plans, developing roadmap for CareFirst BCBS that guided independent operation and achieved not-for-profit mission. Redesigned inventory management strategy for Oxford Medical Group, creating financial models and processes to strengthen controls, billing, and ultimately, revenues.• Partnered with several insurers—BCBS of Louisiana, Tufts Health Plan, and Capital BlueCross—to implement technology platforms and redesign business functions, capture best practices, and facilitate visioning sessions.• Collaborated with Aetna to segment customer service functions and drive service excellence, constructing forecasting models, facilitating executive steering committee sessions, and ensuring optimal allocation of human capital.• Developed injectable drug and inventory management strategy for large, regional oncology group to implement automated inventory management system, tighten controls, eliminate erroneous and missed Billings, and increase revenues.

Master Of Business Administration - Mba, Finance, Marketing Minor

Activities and Societies: International Study, Prague, Czech Republic

Master Of Science - Ms, Management Of Information Systems, Database Management

Activities and Societies: Vice President, Consulting Club

Bachelor Of Science - Bs, Economics, Marketing Minor

Education record