Scott Hayden

Scott Hayden Email and Phone Number

Customer Success Manager at Salesforce | 10x Salesforce Certified | MBA | Ex-Accenture @ Salesforce
San Francisco, CA
Scott Hayden's Location
Houston, Texas, United States, United States
Scott Hayden's Contact Details

Scott Hayden personal email

n/a
About Scott Hayden

Scott Hayden is a Customer Success Manager at Salesforce | 10x Salesforce Certified | MBA | Ex-Accenture at Salesforce. He possess expertise in quality assurance, quality control, analytical chemistry, microsoft office, gmp and 37 more skills.

Scott Hayden's Current Company Details
Salesforce

Salesforce

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Customer Success Manager at Salesforce | 10x Salesforce Certified | MBA | Ex-Accenture
San Francisco, CA
Website:
salesforce.com
Employees:
1
Scott Hayden Work Experience Details
  • Salesforce
    Customer Success Manager - Public Sector - State & Local
    Salesforce Feb 2024 - Present
    San Francisco, California, Us
  • Salesforce
    Principal Success Manager - Public Sector - Canada, Quebec And State & Local
    Salesforce Nov 2021 - Jan 2024
    San Francisco, California, Us
  • Accenture
    Business & Integration Arch Consultant
    Accenture Nov 2020 - Nov 2021
    Dublin 2, Ie
  • Accenture
    Business & Integration Architecture Senior Analyst
    Accenture Oct 2018 - Nov 2020
    Dublin 2, Ie
    SALESFORCE IMPLEMENTATION | Public Sector | Functional SMA• Deliver training to the client in the train the trainer method• Act as a bridge between change management and the functional teamSALESFORCE CG CLOUD IMPLEMENTATION | Multinational Consumer Goods | Functional Lead• Build strong client relationships• Developed and refine the requirements for the SFDC Consumer Goods Cloud implementation with the client• Followed a hybrid-agile methodology to develop the solution• Helped the client in managing training and change management
  • Cardinal Health Canada
    Quality Assurance Specialist - Product Recall Coordinator For Canada
    Cardinal Health Canada Jun 2012 - Dec 2017
    Vaughan, Ontario, Ca
    • Managed and coordinated 70 to 90 product recalls nationally per year by collaborating and communicating with suppliers, customers and internal stakeholders (sales, customer service, product management and operations) to minimize product disruption to customers caused by the recall• Used Salesforce and SQL databases to acquire customer information to help with product recall communication• Reduced open recalls from 90 down to 15, minimized the time of product returns and improved customer satisfaction by optimizing and improving the efficiency of the recall procedure by changing the process to digital• Led an RAQA project by managing a team of 15 people that collected and analyzed data, which allowed the company to know what unit of measure they can legally ship to our stockless customers
  • Petit Goret
    Assistant Qa Coordinator
    Petit Goret Jun 2011 - Jun 2012
    • Implemented the SQF food safety standard by creating new procedures and training employees, which allowed the company to keep an important customer contract• Created a database in Excel that manages non-conformities and customer complaints, which helps with automatically generating reports for those issues
  • L'Oréal Canada
    Industrial Quality Control Technician
    L'Oréal Canada May 2010 - Dec 2010
    Paris, Fr
    • Analyzed and tested products in a timely manner to meet company standards and government regulations• Supervised the lab and performed all product testing during the night shift
  • Mcgill University
    Analytical Chemistry Lab Technician
    Mcgill University Sep 2008 - Apr 2010
    Montreal, Qc, Ca
    · Prepared and distributed solutions to students· Maintained lab and lab equipment
  • Rad Diagnostics
    Diagnostic Medical Kit Production Technician
    Rad Diagnostics Jun 2009 - Aug 2009
    · Prepared, assembled and packaged each item in the medical kit· Analytically weighed the key components of the medical kit

Scott Hayden Skills

Quality Assurance Quality Control Analytical Chemistry Microsoft Office Gmp Biochemistry Molecular Biology Training Pcr Chemistry Microsoft Excel Bpf French Powerpoint Excel Ms Office Suite Word Sap Access Organic Chemistry Healthcare Medical Devices Health Sciences Business Strategy Customer Service Leadership Team Leadership Business Development Salesforce.com Salesforce Strategy Office 365 Tableau Pharmaceutical Industry Cross Cultural Communication Skills Public Speaking Project Management Teamwork Agile Scrum Agile Project Management Sql

Scott Hayden Education Details

  • Mcgill University - Desautels Faculty Of Management
    Mcgill University - Desautels Faculty Of Management
    General
  • Mcgill University - Desautels Faculty Of Management
    Mcgill University - Desautels Faculty Of Management
    Master Of Business Administration - (Mba Japan Program)
  • Mcgill University
    Mcgill University
    Biochemistry
  • Cegep - John Abbott College
    Cegep - John Abbott College
    Science
  • Trailhead By Salesforce
    Trailhead By Salesforce
    Ranger

Frequently Asked Questions about Scott Hayden

What company does Scott Hayden work for?

Scott Hayden works for Salesforce

What is Scott Hayden's role at the current company?

Scott Hayden's current role is Customer Success Manager at Salesforce | 10x Salesforce Certified | MBA | Ex-Accenture.

What is Scott Hayden's email address?

Scott Hayden's email address is sc****@****gill.ca

What schools did Scott Hayden attend?

Scott Hayden attended Mcgill University - Desautels Faculty Of Management, Mcgill University - Desautels Faculty Of Management, Mcgill University, Cegep - John Abbott College, Trailhead By Salesforce.

What skills is Scott Hayden known for?

Scott Hayden has skills like Quality Assurance, Quality Control, Analytical Chemistry, Microsoft Office, Gmp, Biochemistry, Molecular Biology, Training, Pcr, Chemistry, Microsoft Excel, Bpf.

Who are Scott Hayden's colleagues?

Scott Hayden's colleagues are Tyler Gawlick, Dani ?, Prateek Jha, Vikranth Patoju, Kouji Yamano, Jerome Schneider, Ximeng Jia.

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