Scott Hoffman Email & Phone Number

Creative problem solver Managing Capex/Opex accounts, presenting BI, P&L ,TCO metrics and reports to leadership giving them the information needed to make the hard decisions while staying on or below budget.Determined leader building, recruiting, and mentoring geographically remote technical teams (up to 30 people)responsible for deployment and support of global enterprise SAAS and PASS products.Tireless leader and mentor of globally dispersed teams of employees, contractors and vendors to support a 24/7/365 maintenance and support strategy.Adaptable problem solver creating recruitment and retention programs with emphasis on growing and promoting and retaining inside talent to build stability and resiliency in highly competitive Global Job Markets.Proactive leader personalizing one-on-one meetings to provide conflict resolution and address concerns. Adaptable Mentor providing input to team leaders directing career growth and strategies to optimize communications allowing everyone to understand the big picture and provide high quality deliverables.Customer first leader taking ownership of complex issues driving them to completion.Determined leader creating processes to develop effective documentation and playbooks while instilling a sense of team ownership and accountability.Team player that develops KPI and budget dashboards along with processes to track team velocity, progress and challenges. Proactively identifying challenges and training opportunities.Self starter providing the conduit for cross functional collaboration ensuring the clients interests are met or exceeded.Adaptable problem solver balancing guidance with autonomy in a highly matrixed environment, ensuring accountability and maintaining the ability to deliver high quality solutions consistently and efficiently.

Listed skills include Networking, Servers, Program Management, It Strategy, and 33 others.

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  Chapman University

  Computer And Information Sciences And Support Services