Perform custom data extractions from Teradata, and other sources using SAS / SAS EG. This data is used for analysis and is ultimately used for member notifications. Perform quality assurance checks on data pulled, validating results against requirements and data in the Data Warehouse. Provide Unix / Linux technical support to staff with their environment and SAS EG setups. Create UAT and regression test plans and scripts for code releases.

Support for Mail Order systems – Duties included – supporting and trouble-shooting Java, Mainframe, Unix batch and on-line and processes. Maintain operational excellence by monitor system performance and implementing operational upgrades as needed..

- Support for QA labs including point of sale / pharmacy – Software and Data. Duties included – supporting and trouble-shooting Unix and Oracle 11g on-line and batch processes. - Created Unix shell scripts to support systems stability by monitoring disk space utilization, and alerting the Engineering team when disk usage thresholds were exceeded. - Maintained / Updated job Crontab batch job scheduler to support offshore QA Labs. - Monitored, triaged, updated HP Quality Center for incoming tickets and provided updates on ticket progress/status to business and development teams.

Tested Migration of EG-1 to STAR Trading support sysytem from Tandem to Oracle/AIX based platforms. * Created and executed manual and automated test cases * Validated results using complex SQL * Created BRIO test Suites and execution schedules* Entered and tracked defects in ClearQuest test Manager. * Worked with development team to resolve issues.