Scott Robertson Email & Phone Number

Edinburgh, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Aberdeen, United Kingdom

Work as a Team Leader at Co-Op Petrol Station.• Maximised store’s stock accuracy to 82%, highest in 2020 for Scotland Co-Op stores• Streamlined bakery operation hours by 40%, retaining standards and services to customers• Exceeded expectation of management set goals, justifying team leader promotion within 1 year of employment Was able to achieve this through the experience and skills I exhibited throughout working and showing my commitment to improve myself and the… Show more Work as a Team Leader at Co-Op Petrol Station.• Maximised store’s stock accuracy to 82%, highest in 2020 for Scotland Co-Op stores• Streamlined bakery operation hours by 40%, retaining standards and services to customers• Exceeded expectation of management set goals, justifying team leader promotion within 1 year of employment Was able to achieve this through the experience and skills I exhibited throughout working and showing my commitment to improve myself and the store. Would portray this through help training new employees, task delegation to colleagues, opening/closing routines performed, stock/cash management, consistent bakery operations, develop great customer interactions, helping improve store image and safety of colleagues and customers. Show less

Aberdeen, United Kingdom

• Refined communication systems in drive thru, raising customer satisfaction by 20%• Mentored 25% new staff members in kitchen and front-counter roles, mistakes executed reduced by 30%• Orchestrated up to 12 staff members, ascertaining an average of 3 minutes in drive-thru service• Foresaw opportunity for shift manager training, procured position in less than 3 months of approaching available position

Master Of Engineering - Meng, Chemical Engineering, 2:1

Education record