Scott J. Email & Phone Number

Newport Beach, Ca

Provide IT support and development within Infor’s ERP software and related products to dozens of clients through Nogalis, Inc. Clients included hospitals, educational organizations, dentistry, non-profits, and manufacturing companies.Worked closely with multiple departments (e.g. HR, finance, auditing) on a variety of tasks/report building, from day-to-day issues, to more complex tasks including data migrations, developing/maintaining workflow automation, security/system maintenance. Trained incoming employees on related software, common tasks/reports, and troubleshooting issues. Managed extensive daily workloads and prioritized deadlines for different customers simultaneously.

California, United States

Worked with Print2Web’s proprietary software to convert traditional print ads to an online SEO-based web format. Engaged in remote meetings with team to coordinate tasks and recommend functional software optimizations.

California, United States

Managed a small team for the development/design of a mobile game titled Car Auction Tycoon. Developed object-oriented hierarchical scripts in LUA, game AI logic, and menu user interfaces.

California, United States

Managed and supported third-party web hosting and FTP servers in order to ensure a stable platform. Troubleshooting web-based and online auction issues. Obtaining customer feedback to improve on previous transactions and promote return business.

Anaheim, California, United States

Managed, and assigned customers to desktop PC's via administrative apps.Debugged technical application and OS issues via remote desktop or directly with customers.Solely in charge of entire store, including handling transactions, customer service, and technical support.

Psychology

Liberal Arts And Sciences, General Studies And Humanities