Scott Jacobs Email & Phone Number

Sioux Falls, South Dakota, United States

• KEY FUNCTIONS
• Design, maintain, support, and back up all physical and virtual servers and the services they provide to employees.
• Design, maintain, and support Active Directory, Exchange, and other corporate network services.
• Design, maintain, and support the Storage Systems for our corporate users.
• Ensure resiliency of all critical corporate systems.
• Support the Network Operations Center and Customer Service in resolving escalated issues and problems. Report significant activity to the NOC and keep detailed statistics regarding these activities.

Sioux Falls, South Dakota Area

• KEY FUNCTIONS
• Design, maintain, support, and back up all physical and virtual servers and the services they provide to employees.
• Design, maintain, and support Active Directory, Exchange, and other corporate network services.
• Design, maintain, and support the Storage Systems for our corporate users.
• Ensure resiliency of all critical corporate systems.
• Support the Network Operations Center and Customer Service in resolving escalated issues and problems. Report significant activity to the NOC and keep detailed statistics regarding these activities.

Sioux Falls, South Dakota Area

Being a part of Raven’s IT team, I am responsible for a number of crucial elements to provide a stable and ever-growing environment. Below are several of those responsibilities.· ERP Administrator – Primary IT administrator for IFS (ERP) environments.· OS support: Windows 7, 8.1 and 10 &. Server 2008 R2, 2012 R2 and 2016.· Office 365 administration –.

Sioux Falls, South Dakota Area

Team leader – when IT initiatives needs to be completed, my role is to complete the task at hand. This includes learning about the initiative, scoping what needs to be completed and by when, and encouraging the team to focus and understand what the end goal is. · Team lead for IT initiatives.· Thin / zero client configuration and management – HP, Wyse and.

Sioux Falls, South Dakota Area

• Software and Hardware Troubleshooting and Repairs
• Virus and Malware Removal
• Data Backup and Recovery
• Phone Support
• Network Troubleshoot and Configuration
• Knowledge of Operating Systems (Windows and Mac)

Sioux Falls, South Dakota Area

• Coordinate group sales activities
• Responsible for meeting reservations
• Serve as the on-site computer technician to maintain network stability and functionality, to include assisting integration with affiliated facilities

Bachelors Of Science (Bs), Computer Information System & Business, 3.97

Throughout my learning experience you focused on analyzing technical problems to identify and define the computing requirements.

Computer/Information Technology Administration And Management

Associates, System Admin, Network Admin, Computer Programming, 3.5

Activities and Societies: Student government, intramural basketball and volleyball along with several technical symposiums.System.