Responsible for 10 teams (80 team members) across Alexa Mobile: Platform systems, Release Engineering, Alexa website, Personalization/ML, BI/Analytics, Quality Assurance and Product Management across 8 different locations including the US, Bangalore and Tokyo. I led my teams through all aspects of vision & mission definition, goal development, planning, execution and high quality delivery for one of the most popular Apps in the world. I helped our teams adjust and cope with the transition to working from home by finding new ways to communicate, handle our day to day interactions, and inclusion for each member of the team through the technically and mentally taxing times of 2020. I work daily across Product, Development, Quality Engineering, Infosec, and compliance to meet our goals for the customers. With 50 different teams feeding into our App, I have to find proactive, efficient, and pragmatic ways to manage and reduce the constant escalations coming to me from external teams. Additionally I am active as a Recruiting Bar Raiser and trainer. By working with recruiting across Amazon to improve our processes, I have led successful hiring events across the US, Vienna, Paris, Beijing, Singapore, London, Tokyo, Istanbul, Sao Paulo, Dublin, and India resulting in greater than 200 hires into Amazon.

Senior Manager over a new category launch. My teams built the Pharmacy Fulfillment layer, deliver promise and clinical promise systems. Combining the strict HIPAA regulations with the Amazon retail systems took an extensive amount of problem solving and software changes. Heavy emphasis has been on working with the business and external teams to define the right product and build a roadmap and plan to get there. • Built a team of 20 developers and 2 managers in 4 months by attracting internal talent from across Amazon. Through reputation, great team culture, and a proven track record, I staffed the team with 90% internal hires with extensive Amazon experience. • Delivered the fulfilment systems by working closely with PillPak to understand how their systems worked and what the HIPAA limitations were to drive the solutions we put in place.• Worked with the business to develop the org vision as well as my own team vision based on the new acquisition resulting in a highly motivated team excited about the future and the opportunities it presents. By understanding their needs, I created a phased approach with milestones for each feature which allowed the business to make a decision on the launch date based on the customer experience.

Senior Dev Manager for 5 Amazon Lending teams consisting of 34 SDEs and 4 Dev Managers located in Seattle, Vancouver, and India. Responsible for building the teams, planning the deliverables based on business and technical goals, assigning resources, driving execution, performance reviews, promotions, and performance management. We built Amazon Lending from scratch and it is now operating in the US, Japan, UK, India, and China and has lent >$7Billion in 6 years.Accomplishments:• Took a low performing, overly cautious team and turned them into a team of leaders who show the kind of ownership expected in Amazon which resulted in the promotion of 10 of the developers within 2 years and the team size growing 8x within the same time frame. • Expanded our system from the US into Japan, UK, and India including being the only Seattle team member on the ground in Tokyo and UK for our launches to work side by side with the developers and business. As a result, each country launched without a single high severity issue and issued their first loan within 4 hours of going live.• After seeing firsthand how different our customers were in other countries, I created the new Customer Experience team to focus solely on the customer and how we are interacting with them. Led multiple “Seller Juries” to get feedback and incorporate that feedback into our system in the US and in Japan. This resulted in 12 new launches in 2015 and a 25% increase in Seller adoption.• Created an environment to “Work Hard and Have Fun”. Even with Amazon’s high attrition rate, my teams had 0 attrition in over a year and we constantly get contacted by SDEs on other teams who want to come work with Lending.• Designed an innovative solution to provide a quick turn launch in India for the Lending team. By deeply understanding the business approach, I streamlined the business and tech solution to simplify it. This resulted in a new country launch in only 2 months and had 40% adoption in the first 30 days.

Director of Software EngineeringHand-picked by the GDC4S President to join the Office of Central Engineering and overhaul the Engineering processes for all of North America. Responsible for identifying and implementing best practices across the organization between engineering and the business. This included redefining the engineering processes, implementing new controls in the program management organization, procuring and implementing innovative tools, and creating an entirely new communications infrastructure to ensure that Engineering and the PMO are operating efficiently and effectively from top to bottom. Aligned 12 GD offices across 3 countries to a common set of processes to improve efficiency, deliver faster, and build the right solutions. Senior Engineering Manager:Successfully managed an engineering section of 126 people on the Army’s Command Post of the Future program with a total contract value of $278M and has won Program of the Year for the Army 3 years in a row. Responsible for all aspects of budgeting, planning, staffing, building the teams,and program execution. Responsibilities include building and managing the software teams to work directly with the customer to understand the needs, staffing each engineering teams and actively managing them to develop the correct solutions in the most efficient manner, executing to plan with high quality and rewarding those team members following each success. Chief Software EngineerSoftware Development LeaderEffectively led a team of 76 software developers across 3 GD Locations and 4 different Subcontracted companies through the successful development of software for CPOF, Future Combat System (FCS) Planning and Preparation System program, the Marine Corp’s Common Airspace Command and Control System (CAC2S), and multiple Army Common Ground Station (CGS) programs.

Technical Lead - Moving Target Indication Analyzed Requirements, Designed, Coded, and Integrated the HMI driven system that received target detections from the Airborne System. Responsible for all aspects of the group, from System Design through Qualification Testing.

Motorola Emtek Healthcare Division 3/1996 – 9/1997Senior Software EngineerLed a group of engineers tasked with resolving the highest priority software problems in the company. Created and Implemented new processes for communication between customers and Engineering, resulting in the reduction of critical problems from an average of 50 per month to 2 per month. Lockheed Martin M&DS Arizona 4/1994 - 3/1996Software Engineer Project: Cradle & SonoraDesigned and Coded an Ethernet Driver and Kernel for the custom I/O board. The driver was written in Ada with machine code inserts for the Lance Ethernet chip to provide data chaining, DMA transfers, interrupt handling, and hardware configuration. Honeywell Air Transport Systems Division 6/1990 - 4/1994Software Engineer (Under Contract) Boeing 777 and Airbus A320 • Designed and Coded software under DO178B in Ada for User Interfaces and Configuration Data Displays