Managing the entire product line life cycle from strategic planning to tactical activities.Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning. Developing and implementing a company-wide go-to-market plan, working… Show more Managing the entire product line life cycle from strategic planning to tactical activities.Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning. Developing and implementing a company-wide go-to-market plan, working with all departments to execute. Analyzing potential partner relationships for the product. Show less

A start up formed to build a scalable and reliable personalized audio/video based mass communication system via phone calls, texts & emails.• Formed & directed the quality team, advised about product features, designed the user interaction and experience.• Established consistent testing processes, defect documentation & tracking, automated regression & load testing.• Assisted with creation of functional requirements, technical sales & pitches, customer onboarding & account… Show more A start up formed to build a scalable and reliable personalized audio/video based mass communication system via phone calls, texts & emails.• Formed & directed the quality team, advised about product features, designed the user interaction and experience.• Established consistent testing processes, defect documentation & tracking, automated regression & load testing.• Assisted with creation of functional requirements, technical sales & pitches, customer onboarding & account management. • Assisted production support, in tracking down bugs and identifying data discrepancies.• Built and maintained corporate website. Show less

A SAAS back office solution service for Texas’s retail electric providers. Managed quality assurance and usability. Assisted with pre-sales and post-sales support, product, and features.• Established testing, requirements, & bug elicitation processes & strategies.• Developed test plans, cases & procedures for executing manual and automated test suites• Replicated Production Environment for QA, and setup continuous integration.• Assisted the development team with the new… Show more A SAAS back office solution service for Texas’s retail electric providers. Managed quality assurance and usability. Assisted with pre-sales and post-sales support, product, and features.• Established testing, requirements, & bug elicitation processes & strategies.• Developed test plans, cases & procedures for executing manual and automated test suites• Replicated Production Environment for QA, and setup continuous integration.• Assisted the development team with the new feature design, seamless integration of features in the interface, and advised on their usability & experience.• Assisted the production support, in tracking down deeply buried bugs and identifying data discrepancies, and report generation.• Saved $300K/yr. in software and personnel expenses by automating testing.• Trained clients on the software, helped sales with pitches, and assisted account management on client visits.• Consistently recognized for superior performance and collaboration.Employee of the year 2008 - Scott Joplin has consistently been our “go to” guy in Q&A. Scott was selected because of his hard work and dedication throughout the past year in insuring the professional testing of emPower code. Scott has been heavily engaged in driving key projects that have dramatically improved our code releases, internal processes and customer satisfaction. Show less

• Responsible for testing prototype systems, peripherals, and pre-released software for compatibility and functionality.• Track software and hardware defects while assisting engineers and developers in defect recreation, debugging, and solution design and implementation.• Maintained test lab environment.

• Developed test plans, cases & procedures for executing manual and automated test suites across multiple platforms.• Provided feedback on product designed, user scenarios, quality criteria, and identified software defects.• Assisted the company in meeting all of DOD’s standards & CMMI Level 4 standards.• In charge of multiple products & related testing teams.

• Ran a successful freelance consulting business assisting multiple small businesses in their web presence & business applications. • Information architect for the FBI Latent finger print submissions internal and external websites.• Implemented a new AFIS (Automated Fingerprint Identification System) email solution that provided communications between the FBI and TX DPS.

• Designed the website for American Airlines, DigitalThink, Good2cu.com, as Information Architect, Graphics Designer, and Vignette Developer. • Designed & developed a SDK for Tantau Wireless Communications and a data transfer solution for Coremetrics.• Provided UBS support for a nine-month Y2K project by maintaining a comprehensive testing environment for all UBS applications to ensure year 2000 quality and compliance. • Team Lead at IBM on Virtual Frame Buffer (VFB), Thin Client,… Show more • Designed the website for American Airlines, DigitalThink, Good2cu.com, as Information Architect, Graphics Designer, and Vignette Developer. • Designed & developed a SDK for Tantau Wireless Communications and a data transfer solution for Coremetrics.• Provided UBS support for a nine-month Y2K project by maintaining a comprehensive testing environment for all UBS applications to ensure year 2000 quality and compliance. • Team Lead at IBM on Virtual Frame Buffer (VFB), Thin Client, Catweb, Catia, 4Dnavigator, Cose Desktop Environment (CDE), and Ultimedia Services (UMS) for the Graphical Production Verification Team. Show less